The Vietnam Post has piloted the Post Smart automatic delivery cabinet model in 40 post offices in Hanoi and Ho Chi Minh City from July as part of efforts to minimise the risk of COVID-19 spreading.

Hanoi asked for permission to close shops and some business activities to fight against Covid-19 on March 25. 

Online buyers in Vietnam are increasingly impatient, driving the war on delivery speed.

Analysts believe that delivery services offering the shortest delivery time thanks to technology applications will win the market.

Thuy Tien, 26, an office worker who lives on the third floor of an apartment building on Tran Dang Ninh street in Hanoi, chooses to take the stairs every day instead of the lift.

The e-commerce delivery market has seen big changes in recent years with the presence of thousands of freelance shippers. 

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