The nature of tourism has completely changed

The Covid-19 pandemic in the past two years is not just a crisis in which the domestic tourism industry can be revived simply by reducing prices or stimulating demand like previous times. 

The nature of tourism has changed and the tourism industry must adapt to the new circumstances.

Vu The Binh, Standing Vice Chairman of the Vietnam Tourism Association, said that the fourth wave of Covid-19 pandemic seriously hurt Vietnam's tourism. Previously, many stimulus programs were organized whenever the epidemic was under control. Tourism businesses achieved certain successes when the number of tourists exploded, even higher than the time before the epidemic.

But the pandemic has changed the whole world, including tourism.

To welcome international visitors, it is necessary to practice with domestic tourists

The nature of tourism has completely changed

Tour providers have to ensure the safety of tourists until the tour ends, even 14 days or even a month after the tour.

According to Binh, tourism activities now are not just about understanding the market, building and promoting, offering products, organizing tours, and saying goodbye to visitors. It's not just about encouraging customers to buy insurance or use safety services. Safety has become an important element, an indispensable part of tourism products and services, and a mandatory condition in tourism programs. There is nothing that is not related to safety.

Tour providers have to ensure the safety of tourists until the tour ends, even 14 days or even a month after the tour.

Tour organizers have to ensure safety not only for tour operators and tourists, but also places where tourists come and the entire society.

No-touch, no-contact tours

Hanoitourist has cooperated with the Management Board of Duong Lam tourist site, the owners of ancient houses there and the local authorities, to offer tours to Duong Lam ancient village from October 1.

Director Phung Quang Thang said that this is “no touch, no contact” tour that ensures no contact between tourists and local people. For example, if the owner of an ancient house has not been vaccinated, the company will "borrow" the house to serve visitors. Tourists can cook by themselves and listen to introduction by tour guides through walkie-talkies.

This is one of the five “safe tours” offered by Hanoitourist since October 1. This is the first green tour piloted by the company, as a model for other programs. Director Thang said that everything must be carefully prepared, to ensure safety criteria.

This is also a requirement set out by the National Program to Restore Domestic Tourism, launched by the Vietnam Tourism Association. Accordingly, travel programs must be organized in a closed form, under the strict supervision and control of the travel agency during the consulting and service provision process.

In order to carry out this program when the epidemic is still not completely controlled, Huynh Chi Cong, Deputy Director of HCM City-based Ben Thanh Tourism, said that travel agencies need to research the form of "bubble tourism". Accordingly, tourists will visit the registered places only.

Priority should be given to tourism activities with little contact and in large spaces such as outdoor agricultural production, outdoor construction sites, picnic trips by personal vehicles, etc., an official of Vietfoot Travel suggested.

The nature of tourism has completely changed

Duong Lam ancient village, Hanoi.

 

Online travel

Ha Giang province has decided to promote online tourism. Accordingly, the annual program highlighting the beauty of Hoang Su Phi terraced fields during harvest season will be held virtually for the first time.

The program aims to promote the landscapes, cultures and heritages of Ha Giang Province, connect the introduction and sale of typical local agricultural products on virtual platforms.

Participants will be able to view the stunning beauty of Hoang Su Phi terraced fields during harvest season from August to October, which before the pandemic, enticed many tourists and backpackers to the region.

The tourism program will take place from September 4 to October 30, 2021 with various sports and cultural events.

After Ha Giang, Thanh Hoa province will hold an online conference on October 7 to announce its application of digital technology to promote tourism.

According to Vuong Thi Hai Yen, Deputy Director of Thanh Hoa Department of Culture, Sports and Tourism, Thanh Hoa has applied technology to digitize tourists' travel experiences and develop a safe tourist map. In the coming time, tourism activities such as announcing new tourism products, tours, festivals, will be implemented online.

The nature of tourism has completely changed

Ha Giang province has decided to promote online tourism. Accordingly, the annual program highlighting the beauty of Hoang Su Phi terraced fields during harvest season will be held virtually for the first time.

In fact, when tourism activities were stalled, many new tourism initiatives arose based on digital technology. These are special forms of tourism activities that have never appeared before. Instead of going to tourist sites, interact with many people, ... now just sitting in one place, people can travel through the experience of local people or guides.

Recently, a Giay ethnic girl in Sapa town, Lao Cai province “brought” thousands of tourists to Sapa through her online tour. To date, she has built 3 registered tours through application Zoom and the Google Meet platform.

A young man has also brought international tourists to explore the Hanoi Old Quarter, temples, experience cyclo and Hanoi’s street food through... a smartphone. This guide's online tours have received thousands of followers from European countries, the US, and Canada over the past year.

Vu The Binh said that digital transformation in tourism is simply applying technology and digital platforms to all stages of tourism activities, thereby saving costs and improving efficiency.

The head of the General Department of Tourism Nguyen Trung Khanh emphasized that the preeminent solution to focus on for the next step is the application of technology. With digital transformation, tourism businesses can reach more customers, take better care of customers, reduce costs and increase business efficiency. Moreover, digital transformation is a trend for all businesses to improve competitiveness.

Ha Yen

Vietnam to reopen domestic tourism in October

Vietnam to reopen domestic tourism in October

Domestic tourism in the new conditions where people ‘live together with Covid-19’ will require travel firms playing the pioneering role and local authorities encouraging people to travel in safe tours.

New ways to save VN tourism industry

New ways to save VN tourism industry

The gradual opening of international routes and the pilot opening of some tourist sites for foreign tourists are among important solutions in efforts to save the aviation, tourism, hotel and service industries.

 
 

Other News

.
Farmers make modest profits and merchants pocket big money, so who’s to blame?
Farmers make modest profits and merchants pocket big money, so who’s to blame?
FEATUREicon  02/11/2021 

Experts have pointed out that the distribution of benefits in the livestock production chain has become unreasonable. Farmers who make products only earn a modest profit, while most of the money goes to merchants’ pockets.

Domestic violence during the pandemic
Domestic violence during the pandemic
FEATUREicon  01/11/2021 

According to the Center for Research and Scientific Application on Gender-Family-Women- Adolescents, during social distancing, violence against women and girls not only increased in the number of cases but also changed in some aspects.

High taxes and fees cause jump in petrol prices
High taxes and fees cause jump in petrol prices
FEATUREicon  02/11/2021 

Taxes and fees make up nearly 40 percent of the petrol price. The environmental protection tax is now at the ceiling level.

Car importers’ request for lower registration tax worries domestic manufacturers
Car importers’ request for lower registration tax worries domestic manufacturers
FEATUREicon  02/11/2021 

The request for a registration tax cut, if approved, will mostly benefit luxury car buyers.

Hanoi’s proposal to collect fees from cars entering inner city raises concerns
Hanoi’s proposal to collect fees from cars entering inner city raises concerns
FEATUREicon  02/11/2021 

Hanoi is considering setting up 87 toll collection stations in an effort to restrict the number of cars entering the inner city.

PM Pham Minh Chinh's trip to Europe and Vietnam’s responsibility for global issues
PM Pham Minh Chinh's trip to Europe and Vietnam’s responsibility for global issues
FEATUREicon  01/11/2021 

Attendance at COP26 has been a good opportunity for Vietnam to express its views on climate change, and to affirm its determination to contribute responsibly to global efforts.

Vietnamese paintings at international auctions reach milestones
Vietnamese paintings at international auctions reach milestones
FEATUREicon  31/10/2021 

Vietnamese paintings, especially the artworks created by those who studied from the Indochina Fine Arts College, have attracted the attention of the world’s art collectors.

Will students return to school in November?
Will students return to school in November?
FEATUREicon  30/10/2021 

A vaccination campaign for children will be launched in November throughout the country.

Foreign travelers in doubt, though 7-day quarantine requirement has been removed
Foreign travelers in doubt, though 7-day quarantine requirement has been removed
FEATUREicon  30/10/2021 

From November 2021, foreign travelers to Phu Quoc, Khanh Hoa, Quang Nam, Da Nang and Quang Ninh, if testing negative for the coronavirus, will be able to take package tours and not be required to have a 7-day quarantine.

Drinking rainwater, sleeping in buses: the lives of bus drivers, attendants
Drinking rainwater, sleeping in buses: the lives of bus drivers, attendants
FEATUREicon  30/10/2021 

Becoming unemployed and running out of money, bus drivers and bus attendants have had to drink rainwater, and eat and sleep on buses, waiting for the day the bus station resumes operation.

Vietnam needs to consider giving booster shots, though many people are still waiting for second shot
Vietnam needs to consider giving booster shots, though many people are still waiting for second shot
FEATUREicon  01/11/2021 

It’s necessary to think about who should get a booster shot first.

Safe cocoons protect children orphaned by Covid-19
Safe cocoons protect children orphaned by Covid-19
FEATUREicon  29/10/2021 

Most of the 1,500 orphaned COVID-19 youngsters are living in families of freelance workers in HCM City. Without financial or spiritual assistance, the previously limited path to these children's future has become even more bleak. 

Opportunity to build a brand for Vietnam education
Opportunity to build a brand for Vietnam education
FEATUREicon  30/10/2021 

In 2016, Vietnam was the 8th destination but in 2019 the country ranked 4th out of 40 destinations for short-term courses and internships for Australian students in the Indo-Pacific, including regions in Asia, following China, India and Indonesia.

Vietnam auto industry: turning risk into opportunity
Vietnam auto industry: turning risk into opportunity
FEATUREicon  29/10/2021 

The Vietnam Automobile Manufacturers’ Association (VAMA) said the fourth outbreak of the Covid-19 epidemic that began in late April 2021 has forced many automobile manufacturers to reduce capacity or even suspend production.

Hundreds of millions of US dollars invested in Vietnam startups
Hundreds of millions of US dollars invested in Vietnam startups
FEATUREicon  29/10/2021 

Amid the Covid-19 pandemic, many startups in online education, health care and goods delivery have received huge capital from foreign funds.

Clean or cheap: seeking safe energy options for Vietnam
Clean or cheap: seeking safe energy options for Vietnam
FEATUREicon  28/10/2021 

“The international pressure to reduce coal-fired thermal power is huge,” said an expert involved in the compilation of the draft of national power development plan 8.

Parents, experts have different views about reopening schools
Parents, experts have different views about reopening schools
FEATUREicon  29/10/2021 

Students in Hanoi may be able to return to school as the city has been listed as a green zone. However, no final decision has been released.

Petrol price hike puts pressure on consumers, threatens inflation
Petrol price hike puts pressure on consumers, threatens inflation
FEATUREicon  28/10/2021 

The prices of goods and services have begun escalating following a shocking hike in petrol price, reaching a 7-year high, announced by petroleum distributors on October 25.

Vietnamese need to be of the same mindset to overcome current challenges
Vietnamese need to be of the same mindset to overcome current challenges
FEATUREicon  29/10/2021 

The current challenges are unprecedented and Vietnamese people need to share the same mindset to overcome them, according to Nguyen Dinh Cung, an economist.

Should films be sanctioned for employing artists involved in scandals?
Should films be sanctioned for employing artists involved in scandals?
FEATUREicon  28/10/2021 

Filmmakers have reacted to a recent proposal by a NA Deputy to stop screening films or revoke licenses if artists in films commit ethical violations.

 
 
 
Leave your comment on an article

OR QUICK LOGIN