Travel agencies discuss overcoming pandemic's consequences

Nearly 500 representatives from the Vietnam Tourism Association, the Vietnam Society of Travel Agents, the culture and tourism sector, and involved agencies joined the National Travel Agents Forum 2021 held on January 12.

Travel agencies discuss overcoming pandemic's consequences hinh anh 1

An aerial view of Wyndham Grand Flamingo Cat Ba Resort, which hosts the event. The resort is located in Cát Bà Archipelago, in the south of Ha Long Bay, offshore of Hai Phong city. (Photo courtesy of Flamingo Holding Group)

The event aimed to discuss solutions to revive travel activities and help tourism return to its position as a national key economic sector.

The forum included two sessions, namely 'Vietnam Travel Agents – Solution for 2021' and 'Vietnam Travel Agents aim for future'.

Addressing the event, Deputy Minister of Culture, Sports and Tourism Nguyen Van Hung suggested tourism enterprises restructure.

“Tourism enterprises should define which market they aim for when they restructure themselves,” he said.

He also suggested involved agencies pay more attention to training human resources.

“With the outstanding development between 2016 and 2019, Vietnamese tourism has confirmed its role in the national economy,” said Vu The Binh, chairman of the association at the event.

“It has gradually become a key economic sector of the country. It has also been considered as a phenomenon of the world’s tourism with rapid growth and dozens of honourable prizes.

“Yet the pandemic has pushed the national tourism to dozens of years backward. Its consequences have not been fully reported.

"In 2020, the number of international tourists reduced nearly 80 percent, that of domestic visitors reduced 50 percent, the number of outbound guests reduced 90 percent and total income reduced nearly 60 percent against 2019."

Binh said tourism enterprises and travel agencies have used various solutions to revive the sector.

At the end of February 2020, the Vietnam Tourism Association launched a domestic tourism stimulus programme, when hundreds of tourism enterprises brought visitors to safe destinations

"COVID-19 has not only destroyed the economy but also hastened changes in tourism management and business.

"The advantages of electronic commerce, which had not been fully applied in life, have become a crucial factor in various sectors.

"As a sensitive sector, tourism has rapidly implemented digital transformation, applied modern technology in business. Yet we should further discuss how to apply digital transformation in tourism activities,” he added.

Tourism stimulation – not deep sale

Phung Quang Thang, director of Hanoitourist, said sustainable tourism will be key going forward and a small group of tourists will take an important role.

 

“Travel agencies should focus on quality rather than quantity, road travel will be expanded, people will seek more for tourism consultants and tend to travel nearer to home than before,” he said.

He suggested travel agents pay more attention to developing sustainable tourism, enhancing the role of travel agents in community tourism, pushing digital transformation and caring more about markets, tourism products and promotions.

Nguyen Cong Hoan, general director of Flamingo Redtours, said the sector cannot promote tourism only based on cutting prices.

Hoan said tourism stimulation needed to be a long time and large-scale effort.

“We should diversify tourism products, add more values to stimulate the demand besides cutting prices,” he said. “We should connect with one another closely.”

Lai Minh Duy, general director of TST Company, agreed. “I don’t think sales and reducing the quality of products is a good idea,” he said. “Instead, we should add extra services that we could not offer before COVID-19 appeared to attract visitors."

Participants also discussed international travel activities.

Vo Anh Tai, deputy general director of Saigon Tourist, said together with domestic tourism, international tourism activities will be ready to rise up quickly.

“We should take advantage of all opportunities to turn the risk into an opportunity to revive effectively as quickly as possible,” he said.

He said safety from the pandemic is the distinct advantage for the Vietnamese tourism sector now and after the pandemic.

“The whole sector should implement double targets: give priority to preventing and fighting against the pandemic till all the travel limits to Vietnamese people to other countries and foreign people to Vietnam are removed. Then we can revive the whole sector.”

Tai said the sector should research, watch and forecast international markets as the pandemic is still complicated.

Tai suggested concerned agencies reduce financial competition pressure.

He said co-operation among nations in the region and world in the fields of tourism, foreign affairs and traffic should be enhanced.

The event also feature cooperation agreements signing ceremonies between members of the Northern Tourism Alliance; between MICE Club and Flamingo Holding Group; between the Vietnam Tourism Association and Cat Hai District authorities; and between tourism associations of HCM City, Da Nang and Hai Phong./.VNS

With COVID-19 under control, Vietnam's tourism sector banks on domestic travel

With COVID-19 under control, Vietnam's tourism sector banks on domestic travel

Vietnam will continue to use flexible measures to stimulate the domestic tourism market as international borders remain shut due to the global COVID-19 pandemic, a top tourism official has said.

Tourism industry looks back on a year of hardship

Tourism industry looks back on a year of hardship

The novel coronavirus (COVID-19) pandemic cast a long shadow over the tourism industry in 2020, causing it to fall short of ambitious targets set for the year.

 
 

Other News

.
Tours to world’s largest cave fully booked throughout the year
Tours to world’s largest cave fully booked throughout the year
TRAVELicon  17/03/2021 

Exclusive adventure tours taking visitors into Son Doong cave, the largest cave in the world located in Quang Binh province, are fully booked for the entirety of the year ahead.

Vietnam needs to open borders for tourism recovery: experts
Vietnam needs to open borders for tourism recovery: experts
TRAVELicon  16/03/2021 

Vietnam needs to research solutions and prepare all necessary conditions to open border for foreign tourists from July 2021, according to Nguyen Huu Tho, chairman of the Vietnam Tourism Association.

Hang Bac - The “richest” street of Hanoi
Hang Bac - The “richest” street of Hanoi
TRAVELicon  17/03/2021 

Hang Bac (silver) is considered as the “most expensive” street among 36 well-known old streets in Hanoi. It is also the cradle of the jewelry trade in the city with many interesting historical stories.

Bao Dai Waterfall: a forgotten gem
Bao Dai Waterfall: a forgotten gem
TRAVELicon  16/03/2021 

Bao Dai Waterfall is a charming natural venue hidden in a forest in Ta Hine Commune, Duc Trong District in Lam Dong Province. It is easy to access the waterfall from National Highway 28B connecting Duc Trong with Binh Thuan.

‘Com hap la sen’ takes pride of place in Hue's royal gastronomy
‘Com hap la sen’ takes pride of place in Hue's royal gastronomy
TRAVELicon  16/03/2021 

Com hap la sen (Steamed rice with lotus seeds, wrapped in a lotus leaf) was once the food of kings in the 18th century, during the Nguyen Dynasty.

Ecotourism a means to sustain Ca Mau’s bird parks
Ecotourism a means to sustain Ca Mau’s bird parks
TRAVELicon  15/03/2021 

Ecotourism development has been deemed a sustainable and realistic means of effectively preserving bird parks in the southernmost province of Ca Mau and of harmonising the interests of households managing the parks.

Vietnamese exquisite herbs and spices
Vietnamese exquisite herbs and spices
TRAVELicon  15/03/2021 

There are hard and fast rules about what spices and herbs can be used in what Vietnamese dishes and there’s no room for deviation.

Unique version of spring rolls
Unique version of spring rolls
TRAVELicon  15/03/2021 

A noodle soup with special name and special ingredients from the Mekong Delta province of Soc Trang

A trip to Tra Co communal house
A trip to Tra Co communal house
TRAVELicon  14/03/2021 

With the typical architecture of a Vietnamese communal house, the 600-year old Tra Co communal house in Tra Co ward, Mong Cai city, Quang Ninh province, has become a popular religious and tourism site for visitors.

Tours to world’s largest cave fully booked throughout the year
Tours to world’s largest cave fully booked throughout the year
TRAVELicon  14/03/2021 

Exclusive adventure tours taking visitors into Son Doong cave, the largest cave in the world located in Quang Binh province, are fully booked for the entirety of the year ahead.

Leading check-in spots in Hue City on weekend
Leading check-in spots in Hue City on weekend
TRAVELicon  14/03/2021 

Cultural and historical sites such as the Complex of Hue Monuments are among the must-visit destinations for tourists travelling to the central province of Thua Thien-Hue.

Southeastern tourism market remains stable
Southeastern tourism market remains stable
TRAVELicon  14/03/2021 

Tourism markets in the southeast region have remained dynamic thanks to appropriate changes to minimize losses amid the COVID-19 pandemic.

Business-class tickets and five star hotels for VND2 million: tour prices plummet
Business-class tickets and five star hotels for VND2 million: tour prices plummet
TRAVELicon  14/03/2021 

It is cheaper than ever to travel now as prices have dropped amid the pandemic, while this time of year is usually the slowest for the tourism sector.

Banh Cuon: A delicacy with a rich history
Banh Cuon: A delicacy with a rich history
TRAVELicon  13/03/2021 

Making banh cuon (steamed rice crepe) requires skills and meticulousness.

Tour discovers culture of Ruc ethnic minority group in Quang Binh
Tour discovers culture of Ruc ethnic minority group in Quang Binh
TRAVELicon  12/03/2021 

A tour of a village inhabited by the Ruc ethnic minority group has debuted in the central province of Quang Binh.

What Vietnamese Natural Reserve on the list of CNN’s fabulous tourist destinations?
What Vietnamese Natural Reserve on the list of CNN’s fabulous tourist destinations?
TRAVELicon  12/03/2021 

Cable news network CNN has recently listed Son Tra Natural Reserve among the top 10 marvelous destinations in Vietnam in 2021.

Da Nang to debut night beach zone
Da Nang to debut night beach zone
TRAVELicon  11/03/2021 

The central city of Da Nang will pilot the My An Night Beach project in the coastal living quarter of My An of Ngu Hanh Son District from April.

Tradition winning out over tourism
Tradition winning out over tourism
TRAVELicon  10/03/2021 

Hoi An local Vo Tan Tan and his craftsmen created the Taboo Bamboo Workshop in the middle of the Cam Thanh nipa palm forest as a sustainable bamboo craft and preservation centre in the ancient town in central Vietnam.

Beauty of women in Ha Giang Province’s plateau of rocks
Beauty of women in Ha Giang Province’s plateau of rocks
TRAVELicon  10/03/2021 

Ha Giang Province locating in the remote far northern region of the country is popular as Vietnam's northernmost point. 

Con Market's food offerings attract visitors to Da Nang
Con Market's food offerings attract visitors to Da Nang
TRAVELicon  10/03/2021 

Con Market is well-known in Danang for its numerous food offerings which have attracted many visitors.

 
 
 
Leave your comment on an article

OR QUICK LOGIN