Fulfil all customer requests regarding on Insurance Policies (including minor, major and valuation request),
Regularly quality check POS transactions error rate should not exceed 1.5%,
On behalf of POS work with Project team/related departments for user requirement and UAT for system enhancement / projects related POS,
Cooperating with other department (New Business, Claim, Underwriting, Customer Service, Premium Control, Actuary, Product Develop) to implement related processes efficiently, effectively and adapt legally & Audit point,
Explain questions to clients/FCs accurate. Ensure process cases related decision from another department,
Making related reports,
Support line manager in managing team to reach KPI and customer / sales force satisfaction, training and coaching user, advice difficult cases to other users,
Other tasks which assigned by line manager from time to time.
Benefits
Competitive salary (100% salary during probation)
Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package
Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment)
Provide an advanced Health Medical pre-check-up from the 1st week of your probation
Gifts for new comers and on special occasions
Modern facilities in the spacious office
15 Annual leaves
Job Requirement
At least 3-4 years in POS, making reports and analyze data.
Qualification: Graduated University
Good clerical work experience.
Demonstrate accuracy and thoroughness. Work in an organized manner.
Proficient in MS Office
Ability and willingness to learn and adapt to the company working environment.
Ability to contribute to a productive work environment: positive, team-oriented, customer-oriented
English: good in communicating/ reading and writing.
More Information
Degree:
College
Age:
Unlimited
Job type : Permanent
Salary:
Competitive
Company Overview
Hanwha Life Insurance Company Limited (Vietnam)Contact person: HR Dept
Company size: 500-999
Hanwha Life Vietnam is one of the life insurance companies with great renown for 15 years in Vietnam. We are a member of Hanwha Group – TOP 7 of big...Detail
Hanwha Life Vietnam is one of the life insurance companies with great renown for 15 years in Vietnam. We are a member of Hanwha Group – TOP 7 of big corporates in Korea with many leading business segments that have expanded worldwide for over 71 years. Hanwha Life Vietnam is proud to have a strong and engaged workforce with more than 550 employees over the country, together building a dynamic working environment that has been recognized as following:
+ "Top 10 Trusted Life Insurance Companies” for 7 consecutive year (from 2017 to 2023)
+ “Best companies to work for in Asia” for two consecutive years (HR Asia Awards 2022 & 2023)
+ “The Top 500 Largest Enterprises in Vietnam” (2024)