Ensure that all inquiries from assigned customers are responded in a timely manner.
Ensure all troubles are solved or escalated to leader and manager timely.
Understand and follow strictly SOPs of all accounts.
Input data into software, prepare shipping documents, issue debit note and send pre-alert to overseas partners.
Contact with customers, overseas agent, airlines, co-loader, customer, OPS team and Commercial team to handle cargo smoothly.
Keep tracking cargo and update shipment status to all related parties.
Responsible for accuracy of Debit, Statement with overseas agent & airlines, co-loader and customer.
Arrange contract, credit agreement and AR for assigned clients.
Make AP payment request accurately and timely.
Keep good relationships with all partners, such as: airlines, vendors, internal and external customer…, to gain their best support.
Submit all necessary report on time.
Identify and implement new process plan to improve the working process, save time, save cost.
Job Requirement
Graduated from business universities or have a good background in the logistics field.
1 working experience year of CS, Doc in Air Freight Forwarding.
Good English at all skills.
More Information
Degree:
Bachelor
Age:
23 - 32
Job type : Permanent
Salary:
Competitive
Company Overview
Indo Trans LogisticsContact person: HR Department
https://www.itlvn.com/
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports...Detail
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports management and Aviation Services. By playing an essential role in our clients’ businesses and delivering value added services throughout the supply chain with the highest quality service and the highest integrity, we aimed for complete customer satisfaction at all times. ITL endeavors to stay ahead with a creative solutions and the development of new service products to provide customers with unparalleled, innovative yet cost effective solutions. Our success is attributed by our employees and measured by the enrichment of the quality of life for our people and to fulfill our social and civil responsibilities to the communities we serve.