Represen Airline to recieve booking from customers.
Tracking shipments from start to finish to avoid errors proactively and promptly resolving any issues that may arise.
Providing customers with accurate and up-to-date information on cargo shipments, flight schedules, and relevant assistance and guidance.
Managing customer records, cargo manifests, and reservation systems to ensure data accuracy and compliance with Principal Airlines standards.
Coordination with Space Control & Sales for booking orientation & handle reservation
Working with agents to ensure shipments are checked in warehouse in “ready for carriage” condition.
Compliance with Principle’ Manual & circulars to ensure cargo bookings are in line with regulation, policies.
AWB stock control.
Prepare Cargo Loading Plan for flights and coordination with Space Control and Operation team to maximize capacity and loading.
Collaborating with internal teams to coordinate cargo handling, shipment tracking, and documentation requirements to meet customer needs.
Resolving customer complaints, issues, and escalations related to cargo services in a professional and customer-focused manner.
Perform other duties as assigned.
Working at: SGN OFFICE | SCSC Building, 30 Phan Thuc Duyen, Ward 4, Tan Binh, HCM.
Yêu Cầu Công Việc
Qualifications
Minimum of 2 year of booking & CS experience in Aviation/GSA/Air Forwarder.
Having knowledge about Aircraft type/ULD, Air Cargo Basic.
Bachelor’s degree in Aviation/Business Administration/Foreign Trade or College of Foreign Trade Economic.
Priority for candidates have IATA Certificates.
Good in English.
Strong communication and interpersonal skills.
Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Positive attitude and a willingness to learn.
Benefits
Competitive salary and benefits package.
Opportunity to work in a fast-paced and dynamic environment.
Opportunity for professional growth and development.
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
25 - 35
Hình thức: Nhân viên chính thức
Lương:
Cạnh tranh
Giới thiệu về công ty
Indo Trans LogisticsNgười liên hệ: HR Department
https://www.itlvn.com/
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports...Chi tiết
Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports management and Aviation Services. By playing an essential role in our clients’ businesses and delivering value added services throughout the supply chain with the highest quality service and the highest integrity, we aimed for complete customer satisfaction at all times. ITL endeavors to stay ahead with a creative solutions and the development of new service products to provide customers with unparalleled, innovative yet cost effective solutions. Our success is attributed by our employees and measured by the enrichment of the quality of life for our people and to fulfill our social and civil responsibilities to the communities we serve.