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Update news biometric authentication
With the biometric data update deadline fast approaching, banks across Vietnam are seeing long lines and extended wait times as customers rush to comply.
Starting January 1, 2025, unverified bank accounts will face restrictions on online and QR-based transactions. Customers are urged to update their biometric and identification information before the December 31, 2024, deadline.
The latest report from the SBV showed that after half a month of implementing biometrics, only two banks saw a biometric registration rate of over 20 per cent, and four other banks had a rate of over 10 per cent.
Recently, Vietnam has seen the proliferation of "junk" bank accounts. These accounts are officially registered but sold to fraudsters for prices ranging from a few hundred thousand to several million VND.
The requirement of facial authentication when transferring money is useless if scammers can successfully persuade victims to transfer money to them.
Despite multiple attempts by a female bank employee to assist the customer in updating his information, the app repeatedly reported that the biometric update process could not be completed.
Many people have complained that they find it too difficult to have biometric authentication for commercial bank apps.
Cát Bi International Airport will pilot the use of a separate lane for domestic passengers using electronic ID cards.
The popularity of contactless payments has rocketed in Vietnam over the last few years, with banks launching more options for customers to enjoy going cashless.