Foreign tourists receive free surgical masks in HCM City. — Photo voh.com.vn

While the situation is fast moving and subject to rapid change, we’ll try and answer some questions about travelling to and throughout Viet Nam. Please note these answers are accurate as of March 16 and could be outdated by the time you read this.

For the most up to date information, contact the Vietnamese embassy or consulate in your country or check out our website and social media pages.

Can I get a visa on arrival to travel to Viet Nam?

No, not at this time. Viet Nam has suspended the granting of visas on arrival for all foreign nationals beginning from March 15 and lasting for at least 30 days. This does not apply to entrants for diplomatic or official purposes.

I’m a British citizen and I already have a tourist visa in my passport for my upcoming trip to Viet Nam, can I enter the country?

No, not at this time. Viet Nam has temporarily suspended entry for “tourists who come from the Schengen countries and/or the United Kingdom of Great Britain and Northern Ireland, or have visited or transited through these areas within 14 days preceding their expected entry into Viet Nam,” per VGP News (the official Government news website).

This means if you hold a passport from anywhere in the Schengen zone or a British passport you can’t enter the country, even if you already have a valid tourist visa.

You also can’t enter if you have been in the UK or a Schengen country in the 14 days prior to entering Viet Nam.

These rules are also in place beginning from March 15 and will last for at least 30 days.

I’m from Spain and I read that I don’t need a visa to enter Viet Nam from my country, does this still apply?

No, the visa waiver rules have changed.

Viet Nam has temporarily suspended visa waivers for citizens from Denmark, Norway, Finland, Sweden, the UK, France, Germany, Spain, Italy and South Korea.

This means if you hold a passport from any of these countries, you will be unable to enter visa-free.

Citizens of several other nations can enter Viet Nam without a visa, including citizens of the other nine ASEAN members and a few other countries.

While there has been no announcement to suspend these visas waiver programmes, we highly recommend you contact the Vietnamese embassy in your country before booking any travel here for the latest information. All entrants to the country are required to submit a medical declaration and could be quarantined upon entry.

I’m already in Viet Nam, can I go visit Ha Long Bay?

No, and several other tourist hotspots have been temporarily closed.

Ha Long Bay, Cat Ba Island, Bai Tu Long Bay and tourism sites in Ninh Binh will not receive guests until March 26 at the earliest. Hoi An is not selling tickets to visitors, and has suspended its pedestrian and cycling street hours until the end of March at least.

Pedestrian and walking zones in Hue and Ha Noi have been closed until further notice.

In addition, HCM City has closed all discos, bars, beer clubs, karaoke bars, massage parlours, movie theatres and internet cafes until further notice.

Do I have to wear a mask in public?

Yes, as of March 16 all people in Viet Nam, foreigners and locals alike, have to wear face masks in public places with a lot of people, like supermarkets, airports, bus terminals and public transport.

Masks are readily available in most convenience stores. If you’re struggling to find one, ask an employee at the place you’re staying, they should be able to help you get one.

Whatever you may think about the purpose of wearing a mask at this time, it’s an easily made step that Vietnamese people will appreciate you making, as it will show you take your own and their safety seriously.

What should I do if I get quarantined as a foreigner?

Stay calm and listen to what the Vietnamese medical staff and officials tell you to do; they are working hard to keep you and the local community safe.

If you are quarantined you may end up staying in a place with more basic facilities than you’re used to and perhaps the medical workers taking care of you won’t be able to speak much English.

Please understand that depending on where you are in the country, facilities may be more basic and English proficiency lower, but rest assured you will be safe and taken care of as best as possible.

You will not have to pay for testing for COVID-19 or your time in quarantine, however if you have contracted the disease and require treatment you will have to cover treatment costs.

If you need to contact health authorities, the Ministry of Health COVID-19 hotline number is 19009095. If possible, you should have a Vietnamese to call for you because it is unlikely the operator will speak fluent English. — VNS

Peter Cowan

How to fill in health declaration forms

Time is now to stay on top of your health, and anyone coming into Vietnam must fill out a detailed declaration before setting foot in the country. Watch our guide on how to fill in your forms here.  

Coronavirus: How to protect your mental health

Advice on protecting your mental health during the coronavirus outbreak.