Customers only need to log in to the Vietcombank app, select the maximum quantity, location and time of gold bar delivery at the counter in accordance with current regulations.

Then, customers make payment for gold purchases directly on the VCB Digibank application and receive an electronic invoice via the email address that the customer has registered to use VCB Digibank.

After receiving appointment confirmation with specific information about the time and location of gold bar delivery via OTT message/email registered to use VCB Digibank, customers go to the location to receive gold according to the appointment schedule.

When receiving gold, customers must show their identification documents and the gold purchase transaction code (ref number) sent by Vietcombank via the OTT message/email registered with VCB Digibank.

The time to schedule and pay for gold purchases on the VCB Digibank application is from 10am-4pm on weekdays.

Three other state-owned commercial banks - BIDV, VietinBank and Agribank - continue to accept SJC gold bullion bookings via the bank's website, and transact and receive gold at the counter./. VNA