The official Facebook page of the Hanoi Center for Disease Control (CDC) has disabled its comment section following public outrage over the alleged involvement of one of its employees in a high-profile child abuse case.

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A still image from a video clip shows the boy being struck, alongside the handwritten letter that went viral online. Screenshot from video.

Recent posts on the CDC Hanoi fanpage, which has over 39,000 followers, drew hundreds to thousands of reactions. One post received more than 1,100 reactions, including over 900 expressions of anger. Among 300 comments, many called for the employee in question, a woman identified as Ms. T., to be fired or disciplined.

Ms. T. is the stepmother accused of physically abusing her 13-year-old stepson in Hanoi. The accusations emerged after a handwritten five-page letter from the boy was posted on social media on September 12, sparking widespread public backlash. The boy’s letter detailed repeated abuse and included disturbing allegations.

In response to public comments, a page administrator confirmed that CDC Hanoi had received reports regarding the incident involving their employee.

“We affirm that this was a personal matter and does not reflect the values of the organization. Our leadership is currently reviewing the case and will take appropriate disciplinary action in accordance with regulations,” the page noted, adding a call for public understanding so CDC Hanoi can continue focusing on public health responsibilities.

As of now, the fanpage’s comment section has been turned off.

On September 15, CDC Hanoi confirmed to VietNamNet that Ms. T. (born in 1987) has been a long-serving staff member in the Occupational Disease Department.

“We learned about the case through social media, and Ms. T. has also submitted a report to the department. As of this morning and early afternoon, she was still reporting to work as usual,” said a department representative.

According to the representative, Ms. T. holds multiple degrees in both medicine and pharmacy. She has had no prior violations at work, has fulfilled her duties, and has maintained harmonious relationships with colleagues.

“What happened, as shared on social media, is a personal matter. We are awaiting the conclusion of the authorities,” the representative added.

The Department of Maternal and Child Health under the Ministry of Health stated that the National Child Protection Hotline 111 received multiple calls and messages over the weekend concerning the case. Following verification, local authorities, the police, and child protection officers took steps to ensure the child's safety.

The handwritten letter from the 13-year-old boy described being repeatedly beaten with a mobile phone, glass bottles, spoons, and even knives. He also said he was frequently yelled at, slammed into tables, walls, and even a safe.

Additionally, a surveillance camera video circulated online showed a woman striking the boy’s head with a phone, forcing him to stand with his face down on a table, and preventing him from sitting.

The incident took place at Victoria Apartment Complex in Kien Hung Ward, Hanoi, according to police reports. The family has confirmed that Ms. T. and the boy's father are now divorced.

Vo Thu