return icon

HCM City to provide all public services online at level 4 by 2030

Ho Chi Minh City has set a target to provide 100 percent of public services online at level 4 by 2030. Level 4 is the highest level of online public services, which allows users to fill and submit forms, and pay fees online.

HCM City to provide all public services online at level 4 by 2030 hinh anh 1

Illustrative image (Photo:


Level 4 is the highest level of online public services, which allows users to fill and submit forms, and pay fees online.

In the first quarter of 2020, Ho Chi Minh City's authorities provided 668 online public administrative services at levels 3 and 4 in various fields, and more than 80 percent of local residents and organisations said they were satisfied with the services.

According to the city’s Department of Home Affairs, district and commune-level administrative units handled more than 84 million documents online in the last five years.

On average, more than 16 million documents were handled online each year. The rate of documents processed on time reached 97.5 - 99.9 percent.

Since 2017, processing time for administrative documents fell by 30-50 percent. About 99 percent of total administrative documents were done online on time.

The provision of online public services is expected to help boost the development of the digital economy, which is hoped to contribute 40 percent to the city’s gross regional domestic product (GRDP) by 2030.

According to the municipal People’s Committee, the digital economy is expected to account for 25 percent of its GRDP in 2025, while the labour productivity will increase at least 7 percent per year, and the rate of locals and enterprises having electronic payment accounts will reach over 60 percent.

The city is also striving to universalize 4G and 5G mobile networks and smart phones./.VNA

PM approves 2021 public service workforce plan

PM approves 2021 public service workforce plan

Prime Minister Nguyen Xuan Phuc has approved a public service workforce plan for 2021.

30% of level 4 public services expected to go online this year

30% of level 4 public services expected to go online this year

Prime Minister Nguyen Xuan Phuc has urged ministries and localities to have 30 per cent of their online public services reach level 4 by the end of this year.


Shelter cares for 20 breast cancer patients in HCM City

No longer allowed to stay in a hospital, a breast cancer patient sold her house to rent and provide a shelter for 20 patients coming from all over the country to Ho Chi Minh City for chemotherapy and radiation treatment.

G&P Global Ratings raises Vietnam’s sovereign credit rating

The S&P Global Ratings on May 26 raised its long-term sovereign credit rating on Vietnam to “BB+” with a “stable” outlook on the back of strong economic recovery, according to the Ministry of Finance.

Domestic airlines offer millions of tickets for summer travel season

Anticipating that travel demand during the upcoming summer will rise sharply, and even higher than the pre-pandemic levels, local carriers are offering millions of air tickets.

American doctor’s endless love for Vietnamese ethnic minority cultures

When listening to him talk for hours and hours about the objects he found by chance on trips to different mountainous regions, it is easy to see Mark Rapoport's passion for the ethnic groups of Vietnam.

Two new Viettel inventions granted exclusive protection certificate in the US

Viettel Aerospace Institute (VTX), a member of Viettel Group, was officially granted an exclusive protection certificate by the US Patent and Trademark Office (USPTO) for two works in the field of optoelectronics and materials industry.

SEA Games 31 fuels recovery of local tourism industry

The hosting of the recent 31st Southeast Asian Games (SEA Games 31) between May 12 and May 23 can be viewed as a golden chance for the local tourism industry to recover after months of little activity due to the impact of the COVID-19 pandemic.

HCM City Mayor shows concerns as doctors turn from ‘heroes’ to ‘violators’

With great efforts in the fight against Covid-19, medical workers have been honored as heroes.

Stopping the licensing of new airlines, restricting the expansion of fleets

Controlling the number of new airlines until the market recovers and restricting licensing to expand fleets in the immediate time are solutions proposed by the State Capital Management Commission (SCMC).

Luxury-tax hike should be postponed until after 2024

Discussing the luxury tax law, experts said it is necessary to design a reasonable taxation roadmap and begin raising the tax only after 2024.

Huge haul in new markets for Vietnam’s tra fish exports

Demand for Vietnam’s tra fish (pangasius) is up in major markets, driving the export of the catfish overseas, reports the Vietnam Association of Seafood Exporters and Producers (VASEP).

Facebook collects money from partners to pay tax in Vietnam

The amount of money Facebook is planning to collect from Vietnamese partners accounts for 5 percent of invoice value. The money will be used to fulfill tax obligations.

Vinh Phuc: Wall collapse kills three people

Three people were killed and another seriously injured in the northern province of Vinh Phuc after a wall of a house collapsed and buried them.

JPMorgan Chase announces fresh capital injection into VN

JP Morgan Chase on Thursday announced a capital injection of US$123 million into its branch entity in HCM City, bringing the firm’s total capital investment into Viet Nam from $77 million to $200 million, or VND4.6 trillion.

Vietnam ready to facilitate long-term business and production of foreign firms

The nation continues to pay close attention to and attaches great importance to improving the investment environment and creating favourable conditions in which foreign enterprises can conduct long-term production business in the country.

Family of four found dead in Hanoi in apparent murder-suicide

Four members of the same family were found dead in an apartment complex in Hanoi's Hoang Mai District.