VN, Japan address e-commerce issues

Measures to address e-commerce related disputes between Vietnamese and Japanese firms were sought at a workshop held in HCM City on Thursday.

The event, which was themed "Cross-border e-commerce: Trend and opportunities", was co-organised by the Vietnam E-Commerce and Information Technology Agency (VECITA) under the Ministry of Industry and Trade and the Commerce and Information Policy Bureau under Japan's Ministry of Economy, Trade and Industry.

The boom of e-commerce has brought with it many violations in online transactions, especially when Viet Nam-Japan trade and investment links are being strengthened, said Bui Thanh Hang from the Ministry of Industry and Trade.

Any disputes or complaints arising from online purchases between Vietnamese and Japanese businesses should be sent to the websites of the E-commerce Development Centre (EcomViet) under VECITA and Japan's Cross-Border Consumer Center Japan (CCJ), Hang noted.

These matters would be dealt with by experts from the two countries and then shared with their counterparts in other countries through their websites to benefit a larger number of customers, she said.

Tsuneo Matsumoto, president of the National Consumer Affairs Centre of Japan, highlighted the advantage of solving disputes online, saying that websites designed for this purpose help save expenses and time, and solve problems stemming from geographical distances.

Authorised agencies of Viet Nam and Japan agreed to work closely to settle e-commerce disputes between the two sides' enterprises in the coming months. 

Mobile marketing awards announced

The Mobile Marketing Association has announced the winners of this year's Viet Nam Smarties Awards, which are given for outstanding achievements across the mobile marketing ecosystem.

There were 15 awards in all and the leading brands that have won include Coca-Cola, Samsung, Heineken and Unilever, besides Lazada and Adtima.

In the Industry Awards category, the Coca-Cola campaign and Samsung's "Watch it with the S6" won the "Best in Show" award. 

Vietnamobile offers internet deals

Vietnamobile is offering Vietnamese subscribers three mobile Internet access packages, known as the F-series.

Accordingly, a user can select one of three data packages to surf the Internet without worrying about the cost.

Under the first package, customers will get unlimited access for VND15,000 per month. The second and third packages offer unlimited high-speed access of 800MB for VND50,000 per month, and of 2GB for VND90,000 per month, respectively.

The packages are valid for 30 days from the date of registration. 

VNNIC develops more domain names

The Viet Nam Internet Network Information Centre (VNNIC) said 11,223 traditional domain names ending with ".vn" were developed in October to bring the total number of ".vn" domain names to 335,794.

According to VNNIC, the number of newly registered domain names reached 27,425 in October, bringing the number of Vietnamese domain names to 934,682.

It said Viet Nam has blended with global integration and the use of.vn domain names would help protect Vietnamese brands and assist local businesses to avoid getting lost on their home turf. 

Measures to address e-commerce related disputes between Vietnamese and Japanese firms were sought at a workshop held in HCM City on Thursday.

The event, which was themed "Cross-border e-commerce: Trend and opportunities", was co-organised by the Vietnam E-Commerce and Information Technology Agency (VECITA) under the Ministry of Industry and Trade and the Commerce and Information Policy Bureau under Japan's Ministry of Economy, Trade and Industry.

The boom of e-commerce has brought with it many violations in online transactions, especially when Viet Nam-Japan trade and investment links are being strengthened, said Bui Thanh Hang from the Ministry of Industry and Trade.

Any disputes or complaints arising from online purchases between Vietnamese and Japanese businesses should be sent to the websites of the E-commerce Development Centre (EcomViet) under VECITA and Japan's Cross-Border Consumer Center Japan (CCJ), Hang noted.

These matters would be dealt with by experts from the two countries and then shared with their counterparts in other countries through their websites to benefit a larger number of customers, she said.

Tsuneo Matsumoto, president of the National Consumer Affairs Centre of Japan, highlighted the advantage of solving disputes online, saying that websites designed for this purpose help save expenses and time, and solve problems stemming from geographical distances.

Authorised agencies of Viet Nam and Japan agreed to work closely to settle e-commerce disputes between the two sides' enterprises in the coming months. 

Mobile marketing awards announced

The Mobile Marketing Association has announced the winners of this year's Viet Nam Smarties Awards, which are given for outstanding achievements across the mobile marketing ecosystem.

There were 15 awards in all and the leading brands that have won include Coca-Cola, Samsung, Heineken and Unilever, besides Lazada and Adtima.

In the Industry Awards category, the Coca-Cola campaign and Samsung's "Watch it with the S6" won the "Best in Show" award. 

Vietnamobile offers internet deals

Vietnamobile is offering Vietnamese subscribers three mobile Internet access packages, known as the F-series.

Accordingly, a user can select one of three data packages to surf the Internet without worrying about the cost.

Under the first package, customers will get unlimited access for VND15,000 per month. The second and third packages offer unlimited high-speed access of 800MB for VND50,000 per month, and of 2GB for VND90,000 per month, respectively.

The packages are valid for 30 days from the date of registration. 

Pocket cash register launched

Ibox Vietnam and TrustPay have launched iboxStart, a unique product for Viet Nam and Southeast Asia.

Designed as an affordable, out-of-the-box card processing system for small enterprises, iboxStart allows local companies to receive card payments even if their monthly turnout is less than U$1,000.

Payments are transferred to a prepaid Visa card, which is part of the iboxStart package along with an mPOS (mobile point-of-sale) reader. The card is ready to use in an hour after activation, and there is no need to wait seven days to start receiving payments or to open a bank account.

This solution allows any local entrepreneur to start accepting card payments within a few minutes after activation. There is no need to prepare and submit any documents or to show high turnover to the bank, as just a smartphone and iboxStart are enough. 

VNS