return icon

IT upgrade causes delays at HCM City airport

 VietNamNet Bridge – Staff at Tan Son Nhat International Airport had to check in customers manually after the computer system developed problems yesterday, Sept 21.

VietNamNet Bridge – Staff at Tan Son Nhat International Airport had to check in customers manually after the computer system developed problems yesterday, Sept 21.


Staff at Tan Son Nhat International Airport had to check in customers manually after the computer system developed problems yesterday. — Photo



Passengers at the international terminal had to wait longer than usual while they were going through formalities to board their flights, Nguoi Lao Dong Newspaper quoted sources as saying.

The problem began at 5:30am when the earliest flights of the day began arriving at the airport.

The computer system used for check-in procedures was not operating properly, affecting all international flights departing Tan Son Nhat yesterday morning. The domestic terminal was not affected.

Lai Xuan Thanh, director general of the Civil Aviation Authority of Viet Nam, said the computer system was inactive and the screen updating flight information was unavailable. The announcement speaker system also had problems.

He said the computer system was not hacked and that the disruption was due to an IT upgrade of the computer system. Everything resumed normally at 8:30am on the same day.

At least six flights of Vietnam Airlines and seven other international airlines were affected.

related news

Cyberattacks at airports raise concerns about civil aviation security

Vietnam Airlines called ‘unprofessional’ after network security incident

Aviation security tightened following cyber-attacks at airports



Vietnam to develop game industry: official

The Ministry of Information and Communications (MIC) is developing a strategy with specific goals and norms to develop the game industry, said Le Quang Tu Do, deputy director of the Authority of Broadcasting, Television and Electronic Information.

Five Vietnamese skaters to compete at int'l figure skating competition

Five Vietnamese skaters will compete at the 2022 International Skating Union (ISU) Junior Grand Prix of Figure Skating which will take place in the Czech Republic from August 31- September 3, and in Italy from October 12-15.

Vietnam stays ready for trade talks with US to address arising problems

Vietnam is willing to hold trade talks with the United States to timely solve arising problems and strengthen bilateral economic, trade and investment relations, in the interest of businesses and people of the two countries.

First-ever Namaste Vietnam Festival to take place in HCM City

Ho Chi Minh City is set to host the first-ever “Namaste Vietnam Festival" from August 12 to September 12 to mark 75 years of Indian Independence and 50 years of Vietnam – India diplomacy this year.

Vietnam, UN sign strategic framework for sustainable development cooperation

A Strategic Framework for Sustainable Development Cooperation (CF) between the Government of Vietnam and all UN resident and non-resident agencies in Vietnam for the 2022-2026 period was signed in Hanoi on August 11.

Vietnam promotes relations with both US and China, FM spokesperson

Vietnam wants to promote relations with both the United States and China, and expects both sides will exercise restraint for global peace, Foreign Ministry spokesperson Le Thi Thu Hang said at a regular press briefing on August 11.

Vietnam – new stop for semiconductor producers

Samsung Electronics’ plan to manufacture semiconductor products in Vietnam has sparked the hope that the Southeast Asian nation will be a new stop for the semiconductor industry.

Blockchain projects preferring long-term partnerships

With the blockchain market showing signs of recovery and the amount of capital increasing sharply in recent weeks globally, investors are now more confident in seeking out stronger connections to move forward.

Tourism Minister proposes extending for implementation of preferential policies

The Minister of Culture, Sports and Tourism suggested extending the implementation of support policies until 2023 to help tourism businesses overcome difficulties caused by the pandemic as travel businesses are still facing difficulties.

Quang Ninh to develop big-ticket tourism project

The government of Quang Ninh Province is set to develop a luxury tourism project at a total cost of over VND24.8 trillion, or US$1 billion, in Van Don District.

Vu Lan Festival: A cultural activity with Buddhist philosophy in Vietnam

The festival is an opportunity to remember the merits of parents and ancestors.

Minister of Public Security supports legal betting to fight illicit online gambling

Minister of Public Security To Lam says that the government’s decree on betting is expected to help reduce illegal online betting.


NA Standing Committee adopts resolutions on establishment of administrative units

Retail oil and petrol prices fall for fifth consecutive time

Vietnam decided on Thursday to further lower retail prices of oil and petrol on Thursday, the fifth consecutive time since late June.

Vietnamese Gov’t issues national strategy to combat new cyber security challenges

Deputy Prime Minister Vu Duc Dam has ratified the national cyber security strategy in response to cyberspace challenges till 2025 with a vision towards 2030.