return icon

More rivals, pressure in delivery market

In early February 2019, many online sellers stopped taking orders via social networks because of a goods deadlock at border gates. At the same time, the goods-carrying trucks of J&T were seen rolling on the streets in HCM City.

The deadlock at border gates occurs every year, though delivery firms in Vietnam have increased their capacity. This is attributed to the high growth of e-commerce in Vietnam.





The Ministry of Industry and Trade (MOIT) reported that e-commerce revenue in Vietnam in 2017 was $6.2 billion, an increase of 24 percent over 2016.

It once predicted that revenue would hit the $10 billion threshold by 2020, but just raised the forecast figure to $15 billion.

Charles Brewer, CEO of DHL e-commerce, said the revenue from the market would account for 10 percent of total value. This means that the Vietnamese e-commerce delivery market was valued at $620 million and would be $1.5 billion by 2020.

With more than 80 percent of transactions in Vietnam made in cash, the cash flow through e-commerce delivery firms in 2017 was estimated at $4 billion and will be $12 billion by 2020.

With more than 80 percent of transactions in Vietnam made in cash, the cash flow through e-commerce delivery firms in 2017 was estimated at $4 billion and will be $12 billion by 2020.

J&T, a big player from China, is looking at the Vietnamese market.

According to Scitech & Digital News, J&T has joined the Filipino market. Thailand is the only market that J&T has not set foot in. However, a representative of the group has affirmed that it will soon enter Thailand.

In Vietnam, the best known e-commerce delivery service includes Viettel, VNPT, GHN (giaohangnhanh), Giao Hang Tiet Kiem, LEL (belonging to Lazada), DHL eCommerce and Ninja Van. Of these, Viettel, VNPT, GHN and Giao Hang Tiet Kiem are leading the market.

GHN and Giao Hang Tiet Kiem are competing for the No 1 position in the market. Each of them can handle 400,000 orders a day. Giao Hang Tiet Kiem, a delivery service, is now the strategic partner of Shopee, a e-commerce platform marketplace, so the appearance of J&T is believed to have an impact on GHN.

According to Nguyen Tran Thi, CEO of GHN, the Vietnamese market is different from others. First, there are many administrative procedures to be followed when delivering goods with trucks or airplanes on long-distance routes. This takes delivery firms time to learn about the market.

Second, the competition. The owners of goods stalls have power and will choose the forwarders. As such, low prices must not be the decisive factor in the competition.



Food delivery services poised for boom in Vietnam

South Korean unicorn joins Vietnam’s food delivery scene


Ta Anh


Vietnamese banks that 'disappear' from the market

Some banks used to be very popular, with hundreds of thousands of customers, but they gradually disappeared from the market because of many reasons.

Discovering Hanoi’s famous incense making village

The craft village with a tradition of more than 100 years impresses visitors for its space that is filled with vibrant colors such as blue, red, yellow, etc. of beautifully shaped bouquets of incense.

Vietnam to reassert its position on the world coffee map

Vietnam is the world's second largest coffee exporter, but its impact on the world coffee market is not commensurate with its position, experts say.


Coffee exports to Netherlands enjoy three-digit growth

Youngest female Vietnamese Associate Professor receives Kovalevskaia Awards 2022

Prof. Dr. Le Minh Thang on March 7, 2023 was presented the 2022 Kovalevskaia Awards 2022 by Prime Minister Pham Minh Chinh.

Third pedestrian street opens in Hue City

The Hai Ba Trung Pedestrian Street was opened on Sunday evening in Hue City, becoming the third walking street in the central province of Thua Thien-Hue.

Entertainment and cultural events of the week (March 27-April 2)

Entertainment and cultural events in Vietnam's major cities on March 27-April 2.


Vietnam wins 17 prizes at International Robothon 2023

K'Duong breaks three youth weightlifting world records

Vietnamese weightlifter K'Duong broke three youth 55kg world records during the 2023 International Weightlifting Federation (IWF) World Youth Championships on March 26 which is taking place in Albania.

Struggling hoteliers seek Government support to revive from COVID-19 crisis

Small- and medium-sized hotels in HCM City are struggling with low occupancy rates and labour shortages, and are in need of support to recover from a COVID-19-induced slump, according to the municipal Department of Tourism.

Lion Championship MMA returns, first fight in Hanoi on April 1

The second season of the Lion Championship mixed martial arts will be back with great fighters and frightening fights in April.

Driftwood space launches in Hoi An

The first ever wood recycle space – driftwood village’s studio – has been launched in the ancient’s Cam Ha Commune on the most favourite bicycle riding road connecting the Old Quarter and An Bang beach.

Hoi An to host International Choir Competition

The event has received registrations from 20 teams representing nine countries and territories, and will feature 13 events with eight grades held at the city’s theatre.

Big race for investment in e-commerce logistics

An increase in online sales has put pressure on the logistics system, thereby triggering the race to invest in Vietnam's e-commerce logistics, according to insiders.

Banks underwriting bonds should buy back bonds: VN central bank

Commercial banks that underwrite and sell corporate bonds have to buy them back if investors so demand, the central bank has said.