Airport authorities told VietNamNet that the revised arrangements took effect on August 5 following a review of operational issues that emerged after the new traffic scheme was introduced on August 3. Additional improvements were made on August 6.

"We adjusted the traffic plan yesterday morning and have continued adding pickup and waiting areas while completing related improvements today," a representative of Noi Bai International Airport said.

Under the revised plan, the airport and border police have agreed to relocate pickup points for commercial passenger vehicles with fewer than nine seats and yellow license plates.

Instead of collecting passengers at remote parking lots, these vehicles are now allowed to pick up travelers at Lane 3 in front of Terminal 1's Hall E, the same area used by private vehicles with white license plates.

The pickup zone is covered, allowing passengers to wait under shelter from rain and sun while handling luggage.

To maintain smooth traffic flow, vehicles are limited to a maximum stop of three minutes at Lane 3.

The airport has also deployed additional "Here to Help" staff wearing orange uniforms on the ground floor of both Terminal 1 and Terminal 2 to guide passengers to the correct pickup locations.

Airport officials said the adjustments provide a more comfortable waiting environment and reduce the impact of adverse weather. They added that further refinements will be made as necessary to improve passenger services.

According to the airport, operations have largely stabilized following the changes, with the revised arrangements better meeting passenger needs.

The airport originally introduced its new traffic management plan on August 3 in coordination with border police to strengthen aviation security and improve traffic order around the terminals.

However, during the first days of implementation, many passengers complained that they had to walk significantly farther to reach ride-hailing pickup points located near the parking area in front of Hall E, creating difficulties, particularly during hot weather and heavy rain.

Following public feedback, Noi Bai International Airport revised the plan to better accommodate passenger needs while maintaining traffic management objectives.

Vu Diep