L.T, 31, in Nam Tu Liem district in Hanoi on August 17 received a call from a person who introduced himself as the deliveryman of Giao Hang Nhanh Company and informed him that there was a parcel for T, asking T to make payment by transferring money into the account given by the deliveryman.

T, who often buys goods and makes payment online, immediately transferred VND300,000 into the account. The caller then informed him that T made a wrong operation and he needed to access a link to cancel the registration of membership. T suspected that the caller was a scammer and reported him to the police.

L.H, from Dong Da district in Hanoi also received a call from an ‘officer of Giao Hang Tiet Kiem Company’ who asked her to make payment for a parcel. H, after losing VND400,000 to pay for the parcel, lost another 22 million after following the instructions of the caller.

As the owner of an online shop on Facebook, N.T.S said she repeatedly warned her clients against scams and to be cautious about requests to make payment for goods from N.T.S.

“When shippers request payment for goods from N.T.S, you should check if there is notice about goods delivery from any of the four administrators of the group. You must not transfer money to shippers if you don’t receive any messages from our administrators,” she said.

She also told clients to ask shippers to take pictures of parcels and bills and send the images to the shop for verification.

Post and delivery companies have recently complained that many scammers have impersonated their companies to swindle people.

Vietnam Post, for example, has repeatedly posted warnings on its fanpage about fraud over the last two months. Scammers call victims and offer job opportunities, saying they are seeking candidates for the posts of collaborators of e-commerce platforms.

Vietnam Post has advised clients not to follow the instructions given by scammers, not to click strange URLs sent to their emails, and not to pay any kind of fees as requested.

According to the police, when clicking on the links provided by scammers and declaring personal information as guided, users’ money in their bank accounts will be appropriated.

AIS has advised online consumers to always verify the information related to services or sale promotion programs. They also must not transfer money before receiving goods. Particularly, they must not click URLs sent by strangers.

Van Anh