This 27th annual prestigious awards recognize the best banks, brokers and rating agencies across Asia. The awards were judged amid the regeneration and resilience in Asian capital markets, in a slower-than-expected economic rebound. In particular, this looked at progress and innovation in key topic areas including digital transformation, which in turn has contributed to a new direction of business decision-making across the region.

Techcombank’s two awards underline the strength of the bank’s digital transformation strategy - based on the three pillars of Digital, Data and Talent, and its consistent progress made against these pillars despite a challenging market environment. 

The awards also reflect Techcombank’s financial strength and its strong performance over the recent financial year, despite an especially challenging operating environment. This includes growth across all core revenue streams, rises in profit before tax (PBT) and total operating income (TOI), and multiple sector-leading achievements including: #1 in payments volumes across all card types, highest Return on Assets (ROA) and Capital Adequacy Ratio, and a Current Accounts and Saving Accounts (CASA) ratio that remains among the healthiest in the industry.

The award comes at the time when Techcombank is approaching its 30th anniversary, reflecting on the achievement it has obtained over decades, while focusing on its current vision to Change Banking, Change Lives by uplifting everyone to reach their potential. 

Started in 1993 with charter capital of only VND20 billion, Techcombank is now the third largest bank in Vietnam by charter capital, with over 11.2 million retail and corporate customers and supported by 12,000 colleagues in over 46 cities and provinces. At the heart of Techcombank is a relentless focus on innovation and technology, which as its original name – Technology Commercial Bank - suggests, is a fundamental part of the bank’s heritage and culture. 

“We are deeply proud to win these awards which is a testament to the strength of our strategy and the talent of our Techcombank colleagues to bring innovative solutions to our customers leveraging market-leading technology platforms. It remains an incredibly exciting time in Vietnam with enormous potential to scale and grow sustainably. Our focus remains solely on leading the digital transformation of Vietnam and leaving a positive, long-lasting legacy for the nation”, said Jens Lottner, CEO of Techcombank.
As part of its Digital and Data pillars, the bank will continue to invest in even more cutting-edge digital platforms and cloud transformation initiatives, enabling the bank to deliver a bespoke banking experience and cultivate partnership-led growth. 
In recent years, the bank has announced further important partnerships, such as with Salesforce and Adobe to deliver hyper-personalized banking experiences in real time, or with Amazon Web Services to move a majority of Techcombank’s applications to the cloud and thereby laying the foundation for serving customers. 
The bank also partnered with MISA (Vietnam’s leading accounting software provider) to offer unrivaled services to its SME customers including financial accounting and operations management solutions. 

Furthermore, focusing on enhancing the experience of Techcombank’s employees as well as constant training and upskilling are hugely important parts of Techcombank’s Talent pillar as part of its three-pillared, digital transformation strategy. 

In 2022, Techcombank employees received nearly 900,000 hours of training - equivalent to 70 hours per employee - through virtual classroom, e-learning and in-class sessions. Techcombank was also the first Vietnamese bank to organize overseas talent roadshows in Singapore, London, San Francisco and Sydney, which allowed the bank to engage Vietnamese talent with unique international experience.

Techcombank pursues a proven customer-centric strategy in providing a broad range of retail and corporate banking solutions and services to over 11.2 million retail and corporate customers. It serves and engages with customers through its market-leading digital banking platform and mobile app, and an extensive network of transaction service outlets at locations across Vietnam.

The bank’s ecosystem approach, co-created through partnerships in multiple key economic sectors, adds further scale and differentiation in one of the fastest growing markets in the world. Techcombank is rated at Ba3 by Moody’s and at BB- by S&P which is the highest among Vietnam joint stock commercial banks. Techcombank is listed on the Ho Chi Minh Stock Exchange (HoSE) as TCB.

Besides the two latest awards presented by FinanceAsia, Techcombank received the following awards in the past two years: 

  • Top 163 Global Banking 2023, with brand value reaching $1.4 billion - The Brand Finance
  • ‘Best Retail Bank’ & ‘Best Private Retail Bank’ in Vietnam 2023 - The Asian Banker
  • Digital Bank of the Year 2023 - Triple A Awards
  • Great Places to Work - Vietnam Best Workplaces 2023

PV