The new high-quality trains on the Hà Nội – Đà Nẵng route have been refurbished to attract more passengers. — VNA/VNS Photo

This refurbishment of the SE19 and SE20 trains aims to provide the best quality service to passengers. By doing so, the trains will attract more passengers, including foreign tourists, who will choose them as their means of travel.

The new high-quality trains have been repainted, the carriage interiors and exteriors have been refreshed, and they have been equipped with new blankets, sheets, pillows, and curtains.

The sleeper cabins have been redesigned with an elegant and cosy style, while the air-conditioning systems have also been reinstalled with adjustable airflow.

The cabins with seats are now equipped with hot water heaters and bright white sanitary fixtures in the washrooms and lavatories, applying technical solutions to eliminate odours from waste containers, and providing a clean and luxurious feeling.

The food service cabins have been reinstalled with new interiors to make passengers feel comfortable while dining and enjoying the scenery.

The VNR hopes that passengers will experience a sense of comfort as if they were in the warmth of their own homes while travelling on the high-quality SE19 and SE20 trains.

On these trains, passengers can also order specialities from different provinces simply by scanning a QR code with their smartphones. They can take the specialities home as gifts or enjoy them on the train.

The staff serving on these trains are carefully trained and wear customised uniforms. They have good communication skills, especially in English.

Sanitation staff are also arranged on the trains to ensure the quality of sanitation in the washroom areas.

Regarding the development of train carriage manufacturing, the VNR will renovate and establish facilities for the assembly and production of train carriages and spare parts with a high localisation rate.

The VNR will also innovate their technology and expand their manufacturing scale to meet the needs for maintenance, refurbishment, repair, and upgrading of the existing railway network.

Furthermore, VNR has been working with foreign partners on new investment solutions that do not put excessive capital pressure on them, aiming to introduce a series of newly constructed train carriages into operation.

The railway sector has also calculated and carefully considered which carriages with remaining service life will be upgraded and renovated, ensuring that they achieve at least 80 to 90 per cent of the quality of new carriages to effectively realise the goal of providing as many high-quality trains as possible to serve the public. — VNS