The Government should simplify the visa procedures for international tourists by issuing visas on arrival or e-visas to make the country more attractive to foreign guests, according to local travel firms.

A local guide (R) walks foreign visitors through main attractions in Hanoi City as part of a free walking tour program

More tourists from Japan, South Korea, the UK, Germany, France, Italy and Spain have come to Vietnam, reflecting the positive impact of the relaxed visa policy for visitors from these countries.

International tourists can get an entry visa on arrival in Laos, Cambodia and Thailand. For Vietnam, foreign tourists must ask travel agencies to complete all Vietnam visa procedures before arrival so that they can get a visa stamp at the border gate and make a fee payment, a process which is time-consuming.

Tien said last-minute tour bookings are popular now, so with the current visa issuance system, Vietnam may lose a lot of such tourists if applying for a visa remains complicated.

Though the Government permitted the issuance of e-visas since the beginning of this year, a large number of tourists have still requested travel agencies for help since the e-visa system has not worked smoothly, Tien said.

Sharing the same view, Lien Bang Travelink director Tu Quy Thanh said many existing problems make Vietnam’s visa policy less attractive.

In particular, international tourists to Phu Quoc Island off mainland Kien Giang Province are not required to apply for an entry visa but if they want to travel to other parts of the country, they will have to apply for a visa.

For international tourists who arrive at other airports than Phu Quoc, they must head to domestic terminals to fly on to the island, which costs airlines more time and human resources.  

According to the Tourism Advisory Board, Vietnam’s visa policy is not as liberal as other regional countries such as Thailand, Malaysia, Indonesia and the Philippines. Vietnam now waives entry visas for tourists from 23 countries and territories, but Thailand does that for 58 source markets, Malaysia 164, Singapore 160, Indonesia 169 and the Philippines 160.

Vietnam’s visa exemptions apply to short visits only, whereas tourists in the other countries can stay for up to 30 days or even 90 days in some cases.

SGT