Vietnam Airlines deploys self-service kiosks to speed up check-in services

The national flag carrier Vietnam Airlines announced on January 14 that all passengers flying with the airline will be able to carry out self-service check-in service at kiosks when departing from Hanoi, Da Nang, Nha Trang, and HCM City.

vietnam airlines deploys self-service kiosks to speed up check-in services hinh 0

The move represents the first time that self-service check in kiosks have been applied to customers in Vietnam and will help passengers save time when checking in their luggage. In addition, it will also help flyers avoid the long-queues that build up in check-in areas of major airports, especially during the hectic Lunar New Year period.

As a result, passengers will now be able to weigh their own luggage at the kiosks, enter the luggage information into the system, print the luggage tag, and then proceed to take their luggage to the Vietnam Airlines’s reception desk.

Following this, the luggage will then be put onto the conveyor belt once the information on the boarding pass and the baggage tag is confirmed to match the actual baggage claim.

At present, passengers flying with Vietnam Airlines are able to check in across 43 kiosks at the domestic terminals of Noi Bai, Da Nang, Cam Ranh, and Tan Son Nhat airports. In order to assist passengers in completing all necessary procedures, the national flag carrier has arranged staff and signboards to be posted at kiosks and close to baggage claim counters.

 

Passengers will be able to check in at kiosks between 24 hours and 60 minutes ahead of their scheduled departure time. For those not flying with checked baggage, passengers will able to use the boarding pass printed from the kiosk and go straight to the security check-in before heading to the boarding gate.

In addition to check-in kiosks, the airline’s passengers will also have other convenient check-in options such as checking in via the website at www.vietnamairlines.com, or alternatively via the airline’s mobile app, by calling 1900 6265, or using the automatic check-in service found on mobile applications.

According to statistics released by Vietnam Airlines, some 50 per cent of passengers departing from Noi Bai, Da Nang, and Tan Son Nhat airports use online check-in services via websites, mobile applications, and kiosks.

This figure often reaches over 60 per cent on particularly busy periods such as national holidays and New Year, with the service helping passengers save time and reducing congestion at airports during peak times. VOV

 
 

Other News

.
Vietnam’s tourism sector active in controlling 2019-nCoV spread
Vietnam’s tourism sector active in controlling 2019-nCoV spread
TRAVELicon  03/02/2020 

The tourism sector of Vietnam is actively taking measures to contribute to curbing the spread of the novel coronavirus (2019-nCoV) and limiting the impact of the virus, the Vietnam National Administration of Tourism (VNAT) has affirmed.

HCMC hands out 100,000 free face masks to tourists
HCMC hands out 100,000 free face masks to tourists
TRAVELicon  03/02/2020 

This is part of the municipal Department of Tourism’s plan to offer around 100,00 free face masks to tourists from January 2-10.

Hoi An vegetable festival attracts foreign visitors
Hoi An vegetable festival attracts foreign visitors
PHOTOSicon  03/02/2020 

Cau Bong Festival in Hoi An City’s Tra Que vegetable village has become an attractive event for visitors, including many foreigners.  

Hanoi boasts relic site of first party cell
Hanoi boasts relic site of first party cell
VIDEOicon  03/02/2020 

Hanoi is home to nearly 300 historical relic sites relating to Vietnam’s resistance wars against French and American invaders. They contribute to educating youngsters on national pride and patriotism.

Da Nang set to welcome 9.8 million tourists in 2020
Da Nang set to welcome 9.8 million tourists in 2020
VIDEOicon  03/02/2020 

The central coastal city of Da Nang aims to serve 9.8 million tourists in 2020, a year-on-year rise of 12.74 percent, according to the municipal Department of Tourism.

Chinese arrivals to Vietnam hit record high in January
Chinese arrivals to Vietnam hit record high in January
TRAVELicon  02/02/2020 

Vietnam is expected to witness a strong fluctuation in the number of inbound arrivals due to the outbreak of the new coronavirus.

Cyclo tours in Hue ancient city
Cyclo tours in Hue ancient city
TRAVELicon  03/02/2020 

A cyclo tour is a popular way to discover the hidden charm of Hue ancient city. There are more than 700 cyclo riders taking tourists to palaces, royal tombs, temples, pagodas, and scenic spots in the city.

Foreign tourists experience farming life in Trang An
Foreign tourists experience farming life in Trang An
TRAVELicon  02/02/2020 

Eco-tours that guarantee full immersion in the agricultural lifestyle of rural Vietnam have attracted more visitors to Trang An tourist site in the northern province of Ninh Binh.

Tour agencies report losses from coronavirus outbreak
Tour agencies report losses from coronavirus outbreak
TRAVELicon  02/02/2020 

Many tour agencies in Vietnam have started reporting losses due to the coronavirus outbreak as China is a huge market.

Flights from nCoV-affected areas to Vietnam suspended
Flights from nCoV-affected areas to Vietnam suspended
VIDEOicon  02/02/2020 

The Civil Aviation Administration of Vietnam (CAV) has asked airlines to proactively adjust their flight schedules and suspended all flights from coronavirus-affected areas to Vietnam.

Traditional village market attracts tourists
Traditional village market attracts tourists
VIDEOicon  02/02/2020 

A traditional village market has recently opened at Phong Nha Ke Bang national park. The colours and atmosphere of a traditional market, along with folk games, have drawn visitors’ attention.

‘Chao hau’, an unforgettable dish from Quang Binh
‘Chao hau’, an unforgettable dish from Quang Binh
TRAVELicon  02/02/2020 

Quang Binh is known far and wide for its virgin beaches and natural landscapes, and also a specialty known as Chao hau (oyster congee).

Vietnam Airlines, Jetstar Pacific halt many routes linking with China
Vietnam Airlines, Jetstar Pacific halt many routes linking with China
TRAVELicon  01/02/2020 

Vietnam Airlines and Jetstar Pacific have become the latest Vietnamese carriers to change schedules of flights linking the country with China in the face of the acute respiratory disease caused by the novel coronavirus (nCoV).

Hanoi stops receiving tourists from coronavirus-hit areas
Hanoi stops receiving tourists from coronavirus-hit areas
TRAVELicon  31/01/2020 

The Tourism Department of Hanoi has asked international travel companies to stop receiving tourists from areas with confirmed outbreaks of the novel coronavirus, and suspend outbound trips to epidemic-hit regions.

Thousands descend on Tam Chuc pagoda during the start of Lunar New Year
Thousands descend on Tam Chuc pagoda during the start of Lunar New Year
PHOTOSicon  31/01/2020 

As the nation’s largest temple, Tam Chuc pagoda in Ha Nam has seen hordes of people flock to the site during the opening days of the Lunar New Year.

Hoi An offers free medical masks to tourists to combat novel coronavirus
Hoi An offers free medical masks to tourists to combat novel coronavirus
TRAVELicon  31/01/2020 

All tourists who purchase tickets to visit the ancient town of Hoi An are to be given free medical masks as part of a number of activities aimed at halting any potential cases of acute pneumonia caused by the novel coronavirus.

Searching for flowers in Central Highlands city
Searching for flowers in Central Highlands city
TRAVELicon  01/02/2020 

Each person has their own way to enjoy life. Some like to discover new horizons and new lands, others find somewhere they love and return again and again.

Plum blossoms cover Moc Chau valleys
Plum blossoms cover Moc Chau valleys
PHOTOSicon  30/01/2020 

Visitors to Moc Chau Highland in Son La Province are attracted by the beauty of the white plum blossoms in the wild.

Hoa Lo Prison Relic in Hanoi
Hoa Lo Prison Relic in Hanoi
PHOTOSicon  31/01/2020 

Hoa Lo Prison relic site, known in French as Maison Centrale (meaning central prison), is an attraction in Hanoi’s Hoan Kiem district.

Banh Tet: Traditional cake in southern Vietnam
Banh Tet: Traditional cake in southern Vietnam
VIDEOicon  30/01/2020 

Banh Tet (cylinder glutinous rice cake) is a traditional cake enjoyed by southern Vietnamese people on the occasion of the Lunar New Year. It is considered a variant of Banh Chung.

 
 
 
Leave your comment on an article

OR QUICK LOGIN