The investigation originated in Tampa, Florida, in March, and the US Department of Homeland Security’s Office of Homeland Security Investigations (HSI) forwarded information to the Vietnam Ministry of Public Security.  In response to information provided by HSI, Vietnamese authorities conducted their own investigation and arrested three defendants.

As detailed in the civil complaint and accompanying court papers filed in the United States on August 3, 2020, defendants Thu Phan Dinh, Tran Khanh, and Nguyen Duy Toan, all residents of Vietnam, are alleged to have engaged in a wire fraud scheme seeking to profit from the COVID-19 pandemic. 

According to the complaint, defendants operated more than 300 websites that fraudulently offered for sale products that became scarce during the pandemic, including hand sanitizer and disinfectant wipes.

Over 7,000 victims in all 50 states attempted to purchase these items from the defendants’ websites.  Victims paid for items supposedly sold through the websites but never received the purchased products.  The complaint alleges that defendants set up hundreds of email accounts and user accounts with a U.S.- based payment processor to carry out the scheme and keep it hidden from law enforcement. 

Defendants are also alleged to have listed misleading contact addresses and phone numbers on the websites, causing unaffiliated individuals and businesses in the United States to receive numerous complaint calls from victims who had been defrauded by the scheme. 

HSI investigators identified nearly 40,000 fraudulent transactions worth approximately US$975,000. 

“The arrest of multiple suspects by Vietnam’s Ministry of Public Security (MPS) clearly demonstrates the Government of Vietnam takes COVID-19 related crimes seriously.  This investigation resulted in significant financial losses to people who were already facing enormous challenges due to the COVID-19 pandemic,” said US Ambassador Daniel J. Kritenbrink.

“We are proud of the partnership between MPS and Homeland Security Investigations on this complex transnational fraud investigation”, the US diplomat noted.

The public is urged to report suspected fraud schemes related to COVID-19 (the Coronavirus) to the US Federal Trade Commission hotline by phone at 1-877-FTC-HELP (1-877-382-4357) or via an online reporting form available at https://www.ftc.gov/complaint.  Alternatively, reports may be made to Homeland Security Investigations at 1-866-DHS-2ICE or online via https://www.ice.gov/tipline.

VOV/US Embassy