Vietjet recently received the International Air Transport Association’s (IATA) certificate for operational safety audit (IOSA). This well-known certification confirmed Vietjet’s long-term commitment to ensure safe operations and offer more flying opportunities to passengers.


“IOSA is an internationally accepted and recognised evaluation system, designed to assess the operational management and control systems of an airline,” Blair Cowles, IATA’s Asia-Pacific regional director for safety and flight operations, said.

“The IOSA certification involves a great deal of hard work and requires a significant commitment of people, time and resources” he said.

With its strong determination and tireless efforts, Vietjet has met all of IOSA’s recommended practices in its standard manual, which has 1,000 provisions that cover all eight operating aspects of an airline such as organisation and management system, flight operations, aircraft engineering and maintenance, and cabin and cargo operations, as well as operational security.

Notably, its technical reliability ratio is registered at a significant 99.49 per cent.

“The IOSA certification shows that flight safety assurance is Vietjet’s top priority. This is especially impressive, considering that the aviation industry in the world and the region has been growing faster and faster in terms of fleet expansion, flight network and passenger and cargo transportation capacity in recent years,” Vietjet Managing Director Luu Duc Khanh said.

“With our commitment to comply with world-class safety and security standards, we expect to offer our clients safe, comfortable, joyful and friendly flights,” Khanh said.

Development milestones

IATA’s recognition and the airline’s impressive business performance in the first half of this year are hugely significant milestones in Vietjet's development path.

In the first six months, Vietjet posted earned VND5.7 trillion (US$258 million) in revenue, meeting its profit target. The carrier transported more than four million passengers on 25,788 flights, while its on-time-performance (OTP) ratio stayed at 83 per cent. It claims 70 per cent of the country’s total domestic air transport growth rate.

The carrier’s personnel training also achieved a significant breakthrough with the opening of a training centre in early 2015. The centre has so far trained and certified nearly 3,300 staff, and has provided 246 courses in aviation skills to engineers, pilots, flight safety management teams and others.

With Vietjet’s operations in the first six months, the country’s aviation transport growth rate increased 26 per cent year-on-year, the highest ever.


An integrated aviation market

Besides the domestic market, Vietjet has prepared a roadmap for the airline’s expansion into international aviation since its establishment in late 2011.

One year after it became operational, the airline launched the HCM City-Bangkok route. Since then, it has opened nine other international routes to Singapore, Taiwan, Korea and India, as well as Cambodia, Japan, mainland China, and soon to Myanmar.

“The seat occupancy rate in these flights always meets our expectations, while the service quality assessment of passengers has been constantly improving. This shows that the steps we have taken are well on track and effective, affirming our competitiveness in the regional aviation market,” a representative of Viejet told local media.

“Thanks to effective co-operation with major partners such as Airbus, Boeing, JP Morgan and BNP Paribas, coupled with increasing efforts to improve operational procedures and workforce quality, we believe that Vietjet can compete well with other airlines, especially when the ASEAN Economic Community (AEC) takes effect in the future.”