Lost your passport? Can’t figure out how long it really takes to get from Hanoi to Ho Chi Minh City? Or when the last train to Nha Trang is? Vietnam’s tourism agencies aim to be at your service.


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They recently launched 24x7 tourist helplines in English and Vietnamese to answer travel queries and route distress calls. It’s all part of the government's move to be interactive with visitors; there’s a new mobile app in the offing, too.

The helpline numbers are:

Sapa: 0911.479.389

Hanoi: 0941.33.66.77

Ha Long Bay: 033.6282.282 or 0913.265.009

Danang: 0511.1022 or 0511.3550.111

Vung Tau: 0989217417

Phu Quoc: 0918.769.666 or 0918.083.518 or 0918.083.518

Dien Bien: 091.5531244

Thua Thien-Hue: 0914050005 or 054.3847232

Hoi An: 0510.3666.333

Binh Thuan:  0623.810.801 or 0623.608.222

Nha Trang: 0947.528.000 or 058.3528.000

An Giang: 0911.575.911 or 0969.536.584

VOV