VietNamNet Bridge - Not only companies or large corporations will use AI, but small shops, households, supermarkets and buildings will also become clients of the technology.


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AI (artificial intelligence), together with Big Data, Clouds and Machine Learning, are often mentioned in the 4.0 industry revolution era. With big data to be collected, humans will ‘teach’ machines to provide analyses based on artificial intelligence through the cloud platform. 

For instance, a self-propelled airplane with a camera would be able to fly across a large field and take pictures. Experts, after analyzing pictures based on Microsoft’s Azure, could detect areas that need watering.

AI (artificial intelligence), together with Big Data, Clouds and Machine Learning, are often mentioned in the 4.0 industry revolution era. With big data to be collected, humans will ‘teach’ machines to provide analyses based on artificial intelligence through the cloud platform. 

Pham The Truong, CEO of Microsoft Vietnam, believes that AI will be in every corner of Vietnam in the time to come. 

“Unlike IT, which is used by companies and large organizations, AI will squeeze into every corner of life. Small private shops in Vietnam, supermarkets and buildings all can utilize AI,” he said.

AI is useful in the retail industry. 100 cameras installed at a supermarket would allow observation of 1,000 visitors and collect images that serve both security and business purposes. 

The cameras, with sensors attached, can recognize faces of the people entering supermarkets, show their age, feelings and behaviors.

While IT has designed systems and people have to learn the software, AI is based on databases, and people will create products to use. 

“For example, people have to learn about Microsoft Word and Excel to be able to use the software. With AI platforms, such as Azure, Microsoft provides tool blocks like Lego. People can create different things from Lego blocks with their creativity,” he explained.

There are three commonly used AI types – face recognition, voice recognition and image analysis. 

Truong said at a Microsoft meeting in the US, the AI system automatically converted the speaker’s language into many other languages. The machine interpreted with a lag of three seconds.

Truong believes that AI services will be used mostly in Asia Pacific, including Vietnam.

Large Vietnamese technology firms have stepped up research on AI and created AI-based solutions such as e-government, SMAS (a school management software piece), DMS, ONE (the overall solution for managing online sales system), SMMS (the user manual single phase energy meter) and Voffice (an electronic office system).


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