Tuan Minh
The SE19 and SE20 trains have been refurbished to provide the best quality service to passengers. By doing so, the trains will attract more passengers, including foreign tourists, who will choose them as their means of transport.
The new high-quality trains have been repainted, the carriage interiors and exteriors have been refreshed, and they have been equipped with new blankets, sheets, pillows, and curtains.
The sleeper cabins have been redesigned with an elegant and cosy style, while the air-conditioning systems have also been reinstalled with adjustable airflow.
The cabins with seats are now equipped with hot water heaters and bright white sanitary fixtures in the washrooms and lavatories, applying technical solutions to eliminate odours from waste containers, and providing a clean and luxurious feeling.
The food service cabins have been reinstalled with new interiors to make passengers feel comfortable while dining and enjoying the scenery.
The sector hopes that passengers will experience a sense of comfort as if they were in the warmth of their own homes while travelling on the high-quality SE19 and SE20 trains.
On these trains, passengers can also order specialities from different provinces simply by scanning a QR code with their smartphones. They can take the specialities home as gifts or enjoy them on the train.
The staff serving on these trains are carefully trained and wear customised uniforms. They have good communication skills, especially in English.
Sanitation staff are also arranged on the trains to ensure the quality of sanitation in the washroom areas.
Some pictures of the train SE19:
On October 20, the SE19 train carried the first passengers from Hanoi to the central Da Nang City.
Captain Vu Dang Minh said that staff members on the route could speak foreign languages.
The walls are decorated with paintings of famous tourist sites in Vietnam.
The new high-quality trains have been repainted, the carriage interiors and exteriors have been refreshed, and they have been equipped with new blankets, sheets, pillows, and curtains.
The cabins with seats are now equipped with hot water heaters and bright white sanitary fixtures in the washrooms and lavatories.
A German passenger, Louisa Reimann, said that she was really impressed by the upgraded train. "I intended to fly to Da Nang to save time but then I heard about this new train service and I decided to try it," she said. "It was a really nice surprise. The train is beautiful and the service was quite good. I think I will take it again next time I return to the country."
Sam Meakin, James Gee and Micheal Clowes from the UK expressed surprise about the cheap ticket. "It costs us over 70 pounds for a three-hour train service from London to Manchester," they said. "Here we only have to pay half of that for a much longer trip from Hanoi to Da Nang."
The sleeper cabins have been redesigned with an elegant and cosy style, while the air-conditioning systems have also been reinstalled with adjustable airflow.
Passengers can also order specialities from different provinces simply by scanning a QR code with their smartphones. They can take the specialities home as gifts or enjoy them on the train.