The HCMC People’s Committee has announced its e-government architecture, which is expected to create favorable conditions for departments and relevant agencies in the city to develop information technology (IT) solutions to offer smart public services to its citizens and enterprises efficiently, heard a meeting held on October 9.

Vo Thi Trung Trinh, deputy director of the municipal Department of Information and Communications, presents a brief overview about the HCMC e-government architecture framework at a meeting on October 9 in HCMC

The city’s architecture framework is based on technological innovations, comprising Internet of Things, Big Data, Artificial Intelligence, and blockchain.

Based on the framework, the city will develop data connection and sharing for mutual use, including managing and linking e-documents among districts and departments; one-door system linking online public services to support local residents and firms.

In addition, there will be a specialized information system to connect the city’s State-run agencies such as the Public Security Department, the Department of Planning and Investment, customs and taxation offices.

Under the architecture, the applications of IT in the city’s districts, departments, and agencies would be more effective and quickly. The city will deploy IT as the key tool to bolster digital transformation activities and then to build up the e-government in the coming time.

The municipal e-government architecture framework will help implement IT applications at State-run agencies in the city in a synchronous manner, and realize major targets to convert HCMC into a smart urban city. Besides, the municipal framework is aligned with the national e-government one as well as a scheme issued by the municipal government on developing HCMC into a smart urban city in the 2017-2020 period, with a vision toward 2025.

However, there are some drawbacks in the IT application, according to Vo Thi Trung Trinh, deputy director of the municipal Department of Information and Communications. In particular, some systems are still incoherent and unsynchronized.

Trinh added that State management agencies have faced difficulties in sharing data due to incoherent data and low rate of digitization as many units currently still use paper documents in administrative activities.

Therefore, the e-government architecture framework is expected to minimize the existing weaknesses by developing database collected from multiple State-run agencies for mutual use in the city.

Earlier, on September 28, the municipal government issued Decision 4250/QD-UBND to approve the e-government architecture framework, which will serve as a foundation for the city to develop systems connecting data, specialized information, and management documents.

SGT