More than a month ago, the director of the Vietnam Register and subordinates were arrested for taking bribes, while 33 registration centers nationwide, including 11 in Hanoi, were forced to suspend operations to serve the investigation.

As a result, other centers became overloaded. Hanoians and residents of other provinces had to queue through the night, eat instant noodles for their dinners and sleep in cars to wait for their turns to have their cars registered. Some vehicle owners said they had been to three provinces or cities and five centers, but still could not register their cars.

At that time, the transport departments of Bac Ninh and Ha Nam provinces confirmed that there were many cars from Hanoi seeking inspections.

In such conditions, VR instructed the Vietnam Auto Register (VAR) to develop software that allows registering the inspection schedule online on both the website and mobile app (IOS and Android).

On Jan 12, VR put into operation the website system and the registration center software (ttdk.com.vn) on inspection scheduling. The system is available at 136 inspection centers in 53 cities/provinces on a trial basis.

As of February 6, 3,508 clients had registered their accounts to schedule the inspections of their cars, while 2,028 schedules have been successfully implemented.

AN VUI Technology CEO and Founder Phan Ba Manh said that the wrongdoings that occurred at some registration centers could have been prevented if information technology had been applied.

The tardiness in receiving applications for registration has caused inconveniences. Meanwhile, the use is high technologies would bring benefits.

First, technology will help ease pressure on registration centers thanks to the online registration scheduling regime. This will help prevent overloading at registration centers because people will be present at centers only when their turns come.

The system will warn people of the number of applications that have been scheduled, and suggest other registration centers that have fewer applications.

“This will allow people to arrange their time in a reasonable way to implement their work and have their cars registered, and at the same time ease pressure on registration centers,” Manh said. 

Affirming that technology is not a ‘magic wand’ which can settle all problems, Manh said technology could be a tool that helps better manage and regulate things.

The application of technology plus the application of standard legal procedures will bring perfect results – information transparency and integrity of inspection officers.

If the cameras installed at registration centers are connected with VR, the whole process of testing vehicles will be transmitted in real time.

N. Huyen