Although it has only been released for a short time, ChatGPT has supported users in many different roles. However, the popularity of ChatGPT also raises concerns about the negative effects of using ChatGPT or other AI applications, including producing fake news and scams, or passing exams.

VietNamNet spoke with Mr. Dang Thai Hoa, Deputy General Director of Rikkeisoft and Director of Rikkei AI, about whether state management of ChatGPT was needed. Hoa said that there was no record of ChatGPT causing damage to individuals and organizations.

If this happens, legislators need to create a legal framework. The European Union has recognized the risks of inaccurate information, privacy of personal information and a number of ethical issues such as racism, gender and is considering the introduction of a bill on AI.

ChatGPT is a new technology product, so all countries have not yet issued policies. Besides ChatGPT, many other AI research projects will be coming soon. Therefore, it will be necessary to have legal documents in this area.

“Because ChatGPT does not quote from any source, users have to check the accuracy of the information. At the same time, users should not share their personal information to avoid risks," said Hoa.

In this regard, Mr. Vu Thanh Thang, Senior Director of AI of SCS Company, said that for products with high impact on the community such as ChatGPT, it is necessary for management agencies to start studying its positive and negative effects on users to take measures to promote the positive and minimize the negative.

“In my opinion, ChatGPT is not for children’s use at this stage. ChatGPT users need to be resistant to its false information and should only refer to general knowledge,” said Thang.

Discussing the ethical issues of AI in general and ChatGPT in particular, Deputy General Director of Microsoft Vietnam Phung Viet Thang said that the responsible and controlled use of technology is not a new issue. Big technology companies definitely have to make commitments if they want to ensure their success with a number of hundreds of millions of users worldwide.

These commitments will relate to many aspects, for example data security, protection of personal data or not providing information that could harm an individual. These are the basic commitments of a technology company when it creates tools. 

“ChatGPT should be considered as a virtual assistant. When we consider a tool as an assistant, we will not see the risks from that anymore. We can upgrade ourselves to be better than our assistant, teach the virtual assistant to follow the things we want, so the ability to support users of the product will be much better,” Thang said.

Mr. Vu The Binh, Vice President, General Secretary of the Vietnam Internet Association (VIA) said that the eagerness for ChatGPT is a good signal for state management agencies to pay attention to and approach appropriately to prepare for management policies and promote development.

“We believe that state management agencies regularly update the situation and make appropriate preparations to adapt to the change, the introduction of breakthrough technology tools and services, which come from outside Vietnam,” Binh said.

In fact, the Ministry of Information and Communications has considered promoting and managing AI applications in Vietnam.

In the AI Application Development Strategy to 2030 issued in mid-December 2022, the Ministry of Information and Communications assigned the Institute of Information and Communications Strategy to research and propose mechanisms and policies for AI to promote development, while minimizing risks when applying and deploying AI products in Vietnam.

Regarding the education sector, Deputy Minister of Education and Training Hoang Minh Son said that it is still too early to talk about whether to limit or encourage ChatGPT in education. The Ministry of Education and Training on February 13 held a seminar on ChatGPT to collect opinions of experts on ChatGPT and AI in order to make appropriate policies.

Technical Director of NCS Company Vu Ngoc Son said that it takes time to assess the impact on society of any new technology. Vietnam has had cyberspace-related laws, which have basically covered the problems that can occur in the cyber environment.

"At this moment, we can calmly observe and wait to see how AI will help and affect people's lives, before having to worry about how to control it," Son said.

From the perspective of an educational institution that is implementing ChatGPT, the CEO of FUNiX online university Le Minh Duc emphasized: “Instead of controlling young people, let’s educate, create conditions to help them have the most favorable conditions, use ChatGPT in the most effective way”.

Technology expert Ta Quang Thai said that we should not ban or control AI tools, but need to change and adapt to the presence of AI in daily life. Along with creating opportunities for everyone to access AI, he also recommended training and guiding users to avoid fraudulence using AI.

Van Anh – Trong Dat