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Update news overcharge
Regarding a driver of pedicab overcharging a Japanese tourist VND2.9 million ($124.6) for five-minute trip back to his hotel in HCM City recently, the driver has been temporarily seized for investigation.
VietNamNet Bridge - Bamboo Cafe & Fast Food has been closed at Hanoi’s Noi Bai airport and fined VND8million (US$400) for selling a dish not listed on the menu, vegetarian instant noodles, for VND100,000 ($5) a bowl.
VietNamNet Bridge - After some passengers complained about the high prices of food at airports, the Airports Corporation of Vietnam has requested related agencies to report on the price of products and services at airports and deal with problems.
VietNamNet Bridge – The Hanoi Department of Culture, Sports and Tourism will set up two hotlines and an office to receive information about fraud and overcharging against tourists.
In the last two weeks, in Hanoi, several cheating and overcharging incidents occurred against foreign visitors or people from other places to Hanoi. This situation has made many visitors worry.
VietNamNet Bridge - After seeing the Irish tourists to apologize and return the money, a taxi driver of Thanh Nga Taxi had to pay a VND5 million ($250) fine and was fired for the act of overcharging.
A lot of swindle cases in which foreign travelers were the victims were discovered in Hanoi and some tourist sites just within a short time.
Given that the recent overcharging scandal made by a driver of Trung Viet Taxi has harmed the image of Hanoi’s taxi services, the Hanoi Taxi Association has set up a hotline for passengers to report problems related to taxi operations.
"I myself was repeatedly cheated by taxi drivers. I was overcharged three times higher than the normal price," said the Deputy Director General of the Vietnam National Administration of Tourism.
VietNamNet Bridge - After a series of overcharging cases against foreign tourists, Hanoi authorities will inspect several taxi firms that usually break the rules. The firms that repeat violations will have their license revoked.
VietNamNet Bridge – A representative of the Hanoi-based Trung Viet Taxi firm has apologized to and returned the money to an Australian couple who had to pay nearly VND1 million ($47) for a 7km journey in Hanoi.