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HCM City launches three digital transformation models to improve public services
HCMC has introduced 3 digital transformation initiatives integrating public transport into the VNeID app, linking birth and death records across hospitals, and providing home-based assistance with death registration.
Hanoi deploys AI hotline for administrative and public services
Hanoi has launched a trial AI-powered hotline (19001009) to enhance public service efficiency, reducing wait times and automating administrative assistance.
