In Official Dispatch No. 10328, the SBV instructed credit institutions, branches of foreign banks, and SBV branches in regional zones (8, 9, 10, 11) to intensify their efforts in assisting customers in storm-affected provinces, including Khanh Hoa, Gia Lai, Dak Lak, and Lam Dong.

"All credit institutions must proactively assess and report damages to customer loans to their respective SBV regional branches. Based on these reports, SBV branches will coordinate with provincial or municipal People's Committees to direct relevant agencies and individuals to complete necessary procedures for debt rescheduling, if applicable," the SBV stated.

SBV also emphasized that the chairpersons of Boards of Directors, Members' Councils, CEOs of credit institutions, and directors of SBV regional branches must urgently carry out these directives.

In cases where difficulties arise beyond local authority, institutions are instructed to promptly report to SBV headquarters for resolution.

Previously, several credit institutions had pledged to cut lending rates by up to 2% per year on existing loans for residents and businesses in disaster-hit areas.

At a national banking industry conference on November 24, SBV Deputy Governor Pham Quang Dung announced a donation of 150 billion VND (approximately USD 6.25 million) on behalf of the sector, transferred via the Central Committee of the Vietnam Fatherland Front to assist flood-affected residents in the Central Highlands and central regions.

As of November 25, according to the Department of Dike Management and Disaster Prevention under the Ministry of Agriculture and Environment, natural disasters have been increasingly severe and widespread throughout 2025.

Floods have left 409 people dead or missing, injured 727 others, and destroyed or damaged over 337,000 homes. More than 553,500 hectares of rice and crops, along with 376,800 hectares of other plantations, have been submerged or severely damaged. The total estimated economic loss exceeds 85.099 trillion VND, or approximately USD 3.55 billion.

Specifically, the floods from November 16 to 20 in central Vietnam claimed 102 lives or left them missing, submerged more than 200,900 homes, and damaged over 82,100 hectares of rice and crops and 117,000 hectares of other plants. Preliminary economic damage is estimated at 13.248 trillion VND, or roughly USD 553 million.

The SBV regional branches in zones 8, 9, 10, and 11 are responsible for managing operations in Ha Tinh, Quang Tri, Thua Thien Hue, Quang Ngai, Da Nang, Khanh Hoa, Gia Lai, Dak Lak, and Lam Dong provinces.

Tuan Nguyen