An ABEI report showed that Facebook removed 2,549 posts, eliminated 12 accounts and 54 ad pages, while YouTube removed 6,101 videos and seven channels, and TikTok removed 415 links and 149 accounts in violation.

Speaking at a conference on reviewing information and communications tasks in the first half of the year, ABEI director Le Quang Tu Do said fighting cross-border platforms to clean cyberspace is difficult because there is no precedent and no prescriptive rule to follow.

According to Do, one of the most important lessons is using comprehensive business and communication measures to deal with the problem. It is necessary to classify groups of subjects for easier management. The first group has crossover border platforms, while the second one has ad agents providing money to feed platforms and content producers.

Regarding cross-border platforms, ABEI has applied measures to block and remove toxic information at a high level. Since 2017, the cooperation and response rates from the platforms have improved. In the first half of 2023, the response rate was the highest, over 90 percent, with the highest proportion of removed toxic information. 

Meanwhile, the handling of malicious content has gone quickly and effectively. The ABEI report showed that the time needed to handle was shorter, less than 12 hours, while the number was higher. More forces were mobilized to handle the problems, while manual, AI and automatic algorithms solutions were applied to scan, block and remove content in violation.

The Ministry of Information and Communications (MIC) for the first time organized a large-scale comprehensive inspection of a large cross-border platform – TikTok. Various ministries and branches participated in the inspection and shared the responsibility of controlling cross-border platforms.

This was also the first time Vietnam forced a cross-border platform to admit breaches and commit to have measures to fix the problems. The inspectors are implementing final works and final conclusions will be released in July.

MIC has requested cross-border platforms to apply technology to automatically scan ads.

According to Do, most platforms apply technology to distribute ads automatically with AI, which makes it difficult to find violated ads. Therefore, the ministry and the platforms of Facebook and YouTube have reached an agreement on following a shortened process. 

Previously, to remove a violated ad, it was necessary to prove which law it violated and exactly the ad would be removed. Nowadays, state management agencies just need to prove the violations of an ad. After that, all the ads with similar contents will be removed.

Trong Dat