The event was attended by leaders of Vietcombank Remittance and EzyRemit Worldwide, as well as representatives of the State Bank of Vietnam's Ho Chi Minh City Branch, the Australian Consulate General in Ho Chi Minh City, the Australian Trade and Investment Commission (AUSTRADE), and the Vietnam Joint Stock Commercial Bank for Foreign Trade (Vietcombank).

Under this agreement, Vietcombank Remittance and EzyRemit will officially collaborate by using Vietcombank Remittance's services to bring remittances from Australia to Vietnam. 

EzyRemit is one of the fastest-growing companies in Australia in recent years, which is based in Sydney and has representative offices in many other countries. This cooperation agreement promises to bring the best experience for EzyRemit and Vietcombank Remittance's customers globally, especially the overseas Vietnamese community. This also contributes to the 50th anniversary of the official diplomatic relations between Australia and Vietnam.

"Vietcombank Remittance recognizes this as an important milestone and we believe it will bring many benefits to both Vietcombank Remittance and EzyRemit. With its deep market understanding and world-wide cooperation experience, Vietcombank Remittance believes that it can create new solutions and ideas to improve its products, helping our customers receive remittances in Vietnam conveniently and quickly,” said Mr. Trinh Hoai Nam - CEO of Vietcombank Remittance at the ceremony. 

“The comprehensive cooperation not only brings benefits to both companies but also brings benefits to overseas senders and receivers in Vietnam who always trust Vietcombank Remittance in delivering funds with love from overseas Vietnamese to their families in Vietnam,” he added.

In the context of the fourth industrial revolution, Vietcombank Remittance considers digitalization not just as a technology project. Recognizing technology and digitalization as key factors in maintaining competitive capabilities. One of the first steps taken was to successfully upgrade the operation of its new API system, which opened up the ability to process multiple services with centralized databases, fast transaction processing speed and real-time 24/7. This technology helps the company easily develop new service products, meet diverse customer needs, manage internal operations effectively, and better manage market and operational risks.

As a leading remittance- related service provider in Vietnam, Vietcombank Remittance has received many major international awards for its excellence in service. The company is proud to be recognized as the "Excellence Money Transfer Company Vietnam 2021" and "Best Home Payment Service Provider Vietnam 2021" by Global Banking & Finance Review. 

Additionally, it was honored as the "Remittance Company of the Year in Vietnam" by the Asian Banking and Finance (ABF) magazine in 2022. These awards reflect the company's commitment to providing customers with the best remittance experience and to strive for excellence in the industry.

To achieve its strategic goal of becoming the No. 1 remittance-related service provider in Vietnam, Vietcombank Remittance focuses on not only developing transaction processing systems but also developing new interaction channels to bring modern digital experiences to get the highest level of customer satisfaction, especially meeting the needs of young customers who love technology.

PV