return icon Vietnamnet.vn

More administrative procedures to go online: Minister

The Government wants the business community to provide feedback and input to help improve the National Public Service Portal, heard a conference held by the PM’s Council on Administrative Reform and the WB in Hanoi on May 19.

More administrative procedures to go online: Minister hinh anh 1

A screenshot of the National Public Service Portal (File Photo: VNA)

To cope with COVID-19 pandemic, the Government has been pushing more administrative procedures online, including the use of e-documents and e-reports, and the establishment of information and public service portals on local levels, said Minister-Chairman of the Government Office Mai Tien Dung.

The Government’s Decision 45/2020/ND-CP also dictated, for the first time, that online procedures be recognised by governmental agencies to reduce red tape, paperwork for businesses and to promote online transactions as well as the digital economy.

“Since its formation, the National Public Service Portal has proven to be an effective tool in the country’s scheme to digitalise administrative procedures. In addition, the portal also helps improve the transparency and accountability of local governments,” said Dung.

The portal has developed from just eight groups of public services, to provide nearly 400 services with more than half designed to meet the needs of businesses. The portal allows firms to open service tickets with ministries, agencies and local authorities.

Citizens and businesses can track how their applications are being processed and at the same time, the Office of the Government can keep an eye on the proceedings and when required, send feedback and instructions.

Speaking at the conference, the World Bank’s Country Director for Vietnam Ousmane Dione said the COVID-19 pandemic had brought unprecedented disruption to social and economic development on a global scale. He called for the Government and business community to work together to fight the crisis.

Along with effective public health measures taken by the Government, the country’s swift digitalisation of public services was a highlight of its ability to deal with the pandemic.

Dione said the portal was of tremendous value in stopping the spread of the coronavirus and in protecting the health of citizens and public servants.

He called for actions to be taken by the private sector to hasten business digitalisation to improve business resilience and ensure operations can run uninterrupted. As made clear by the pandemic, businesses with a high level of digitalisation have proven much less likely to be affected while others suffered disastrous consequences or were put out of operations.

In addition, applications of digitalisation, e-commerce, big data and Artificial Intelligence may boost productivity and add value for small-to-medium-sized enterprises by up to 26 percent, he said, citing a 2019 study conducted in Singapore. On a regional scale, digitalisation has the potential to create 1.1 trillion VND in GDP value for ASEAN economies by 2025.

Dione also called for the Government to continue with administrative reforms to cut costs and time for businesses. To this end, data gathered by the portal may provide an excellent starting point for the Government to identify time-wasting procedures and bottlenecks in the system.

The national public service portal debuted on December 9, 2019, and has logged more than 140,000 registered accounts, 35 million visits, 7.3 million documents and processed more than 68,000 documents.

It is estimated as much as 6.49 trillion VND (280 million USD) has been saved thanks to online public services a year, which includes 3.036 trillion VND from the portal.

According to the report of the Government Office, after six months in operation, the portal has supplied 389 online public services (160 for people and 229 for enterprises) in sales promotion, electricity supply, payment of taxes, charges and fees, electronic tax declaration and payment and tax extension request.

Starting from May 12, the portal has started additional services to support citizens and businesses affected by COVID-19 including workers who have lost their jobs or had their salaries suspended, employers who have borrowed to compensate laid-off workers, applications to delay payments of personal and business income./.VNA

MORE NEWS

Vietnam Airlines plans to restore its entire flight network by the end of 2023

The restoration of international flight routes is an important condition for Vietnam Airlines to reduce losses and become profitable in the near future.

Saigon Zoo elephant dung used to make paper

A Saigon Zoo member of staff and a group of students are transforming elephant dung into paper.

Future of Hanoi’s 120-year-old Long Bien Bridge unclear

Long Bien Bridge, the iconic bridge across Hanoi’s Red River, has degraded, but no major repair plan has been finalized and its future is unclear.

Information & Communications Ministry works to create modern digital infrastructure

The Ministry of Information and Communications will exert efforts to create a modern and safe national digital infrastructure, and a new space for digital economic growth, and developing e-government towards the building of a digital government.

Vietnamese NA Chairman begins official visit to UK

National Assembly (NA) Chairman Vuong Dinh Hue arrived at Heathrow Airport in London on June 28 (local time), beginning his three-day official visit to the UK.

Vietnam to establish industrial environmental index

The Ministry of Planning and Investment (MPI) has called for the implementation of an industrial environmental index in Vietnam, according to Le Thanh Quan, head of MPI's department of economic zone management.

Rising costs cast doubt on wood companies growth prospects

As wood export turnover is rebounding with rising demand in the domestic market, the revenues of wood enterprises are expected to advance.

Vietnam’s GDP expands 7.72% in second quarter of 2022

Vietnam’s Gross Domestic Product (GDP) in the second quarter of this year was estimated to increase 7.72% year-on-year, higher than the growth rates in the same quarters during the 2011-2021 period.

Danish Crown Prince Couple to visit Vietnam in November

Wind energy and energy efficiency will be in focus during the visit, which will take place on November 1-2.

Spanish university offers well-being courses

Lisa Bevill, Academic Director of the Center for Health, Well-being, and Happiness at IE University of Spain, talks with VietNamNet about the university’s “well-being courses” which set a foundation for students to find “the next best you”.

Health Ministry denies oversupply of Covid-19 vaccines

Duong Thi Hong, Deputy Director of the Central Institute of Hygiene and Epidemiology, has confirmed that the current Covid-19 vaccine supply is only enough to give booster shots.

Domestic air transport sees fast recovery, airlines suffer loss due to rising fuel prices

Vietnamese airlines are suffering losses amounting to hundreds of billions of VND each month due to a surge in fuel prices, according to director of the Civil Aviation Authority of Vietnam (CAAV) Dinh Viet Thang.

Finding a way to make money from Saigon River

Ho Chi Minh City has the shape of a river city. However, urbanization and arbitrary construction has encroached on and gradually obscured the river.

Vietnam attracts more than 14 billion USD of FDI in H1

Vietnam reached more than 14 billion USD in foreign direct investment (FDI) in the first six months of 2022, announced the Ministry of Planning and Investment (MPI).

Vietnam needs to develop fintech services for SMEs

Vietnam needs to develop financial technology (fintech) services for small- and medium-sized enterprises (SMEs), according to experts.
back_to_top