The completion of the target of offering 100% of eligible public services online to the highest level 4 in 2021 is an important step to create momentum for a digital government in Vietnam.
One of the problems in building e-Government is the lack of data connection and sharing among state agencies, according to the Ministry of Information and Communications (MIC).
As of the end of the third quarter, 29 ministries, branches and localities, or 35 percent, have completed the upgrade to provide 100 percent of public services online at level 4, the highest level of online public services.
Vietnam has developed an e-government development strategy towards digital government.
By the end of 2020, all ministries and provinces had their Local Government Service Platform (LGSP), which is connected to the national data sharing and integration platform.
Vietnam’s largest city has set a target of having 100% of administrative procedures provided online at level 3 and 4 on the city public service portal this year.
On June 15, 2021, the Prime Minister issued Decision No. 942/QD-TTg approving the e-government development strategy towards the digital government in the 2021-2025 period, with a vision to 2030.
The time spent by members of the public at administrative agencies will be shortened to 30 minutes by 2022 under the one-stop-shop mechanism.
The Prime Minister has asked ministries, state agencies and provinces to focus their resources on increasing the rate of online public services to levels 3 and 4, and integrate their public services on the National Public Service Portal.
The Prime Minister has approved a list of 55 online public services that need to be provided on the National Public Service Portal in 2021.
A ceremony was held in Hanoi on March 17 to mark the reception of the Japanese Government-sponsored equipment for the Government Information Reporting System of Vietnam.
After two years implementing Resolution No. 17/NQ-CP on e-government, Vietnam has made great progress, adopting a new approach to solving bottlenecks and problems that have existed for a long time.
One of the highlights in the e-government building of Vietnam in the last two years is the inauguration of the National Public Service Portal on December 9, 2019, reported the Government Office at a meeting of the National Committee for E-Government.
Residents of District 6 in Ho Chi Minh City can now use files at any time at the first 24/7 automatic file receiver and returner system at the office of the District 6 People's Committee.
More than 2,800 administrative procedures have been available on the National Public Service Portal which was launched in December 2019.
The pilot organisation of urban administration in HCM City and Da Nang and the special mechanisms and policies for Da Nang were discussed at a meeting of standing Government members in Hanoi on March 1.
The Ministry of Information and Communications has determined that the cloud computing platform is a key part of telecommunications infrastructure to focus on in the coming years.