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Update news online shopping
Around one in four Vietnamese online shoppers are classified as “savvy shoppers”, consumers who are more deliberate in how they assess products, optimise value, manage risk and use digital tools, and spend 44% more per month than general shoppers.
Vietnam's savvy online shoppers account for just 25% of buyers but spend 44% more each month than regular consumers, highlighting a shift in the country's e-commerce market toward trust, quality and long-term value.
The rapid growth of e-commerce and digital transactions has brought new risks, requiring consumer protection mechanisms to keep pace.
Vietnam’s e-commerce market expanded strongly in 2025, yet rising platform fees and price sensitivity signal a tougher, more selective phase ahead.
The four largest e-commerce platforms, namely Shopee, TikTok Shop, Lazada and Tiki, generated total sales revenues of 429 trillion VND in 2025, up nearly 34.8% over 2024.
A growing number of online consumers in Vietnam and Southeast Asia are choosing peace of mind over low prices, with nearly 90% preferring to shop from official brand stores - even if it means paying up to 30% more.
Industry experts identify multiple factors driving online grocery shopping into a billion-dollar battleground for app developers.