The goal for Hanoi is to become a green, modern and smart city by 2030.

On its way to establishing its digital government, Vietnam is looking to take some examples from nations like Estonia, which managed to bring public services to a level that serves the public and emanates trust.

Six more public services are now available on the National Public Service Portal, raising the total number to 725.

Six public services to assist people and enterprises affected by the COVID-19 pandemic were launched on the national public service portal on May 12, according to the Government Office.

The HCM City People’s Committee has directed government departments and the administrations of all 24 districts to increase the public services available online to limit the number of people who have to visit government offices.

VietNamNet Bridge – A district in HCM City has stepped up its efforts to respond to residents’ complaints within five seconds via a newly-launched mobile application.

 VietNamNet Bridge – Administrative reform in all fields is at the top of the agenda for HCM City this year as it bids to attract more foreign investment and improve the business climate.

VietNamNet Bridge – For the past one week, the public in Viet Nam has been discussing the sad story of Dr Doan Minh Dang, a talented teacher at Can Tho University of Technology. 

According to e-Government Development Index - EGDI of the United Nations in 2014, Viet Nam was ranked 99th in the world and stood at the 5th position in ASEAN bloc behind Singapore, Malaysia, Brunei and the Philippines.

 VietNamNet Bridge – HCM City has increased the use of information technology in public administration, helping usher in e-governance, according to a Government report.

VietNamNet Bridge – Some major cities in Vietnam have taken initial steps towards a smart city model and Japan’s experiences, especially in infrastructure development, are of great help for them, 

 VietNamNet Bridge – The protection of the rights of people with disabilities was high on Viet Nam's agenda, said Ambassador Nguyen Phuong Nga, Permanent Representative of Viet Nam to the United Nations

VietNamNet Bridge – Deputy Prime Minister Nguyen Xuan Phuc said the streamlining of administrative procedures at ministries and local governments has remained slow, affecting the business environment and lives of people in the country.

 VietNamNet Bridge – A project set up by the Ministry of Home Affairs to measure the satisfaction of citizens and organisations with the services rendered by State administration agencies will be launched in 2015.

 VietNamNet Bridge – The country's first one-stop shop Administrative Centre was inaugurated in downtown Da Nang yesterday (Sept 8) following four years of construction.

 VietNamNet Bridge – Only 40% of residents recently surveyed in the country said they are satisfied with public services, according to Deputy Minister of the Interior Nguyen Tien Dinh.

VietNamNet Bridge – The adoption and effective implementation of IT progress in administrative reform at commune and district levels in the central city of Da Nang have brought many positive changes in recent years.

VietNamNet Bridge – The Party Central Committee's Secretariat has banned its members at grassroots levels from giving Tet (Lunar New Year) gifts to senior officers.

 The White House Office of Management and Budget late Monday night ordered the federal agencies to begin their plans for a government shutdown, due to a lack of bipartisan funding bill.