return icon

Vietcombank card holder loses VND500 million in phishing attack

VietNamNet Bridge - Security experts confirmed that the attack was a phishing case, but also said the victim had accessed a fake website and lost a password.
VietNamNet Bridge - Security experts confirmed that the attack was a phishing case, but also said the victim had accessed a fake website and lost a password.


Hoang Thi Na Huong in Cau Giay district in Hanoi reported to Vietcombank and mass media that someone had withdrawn VND500 million from her Vietcombank account, saying that she did not make the transactions, and the ATM card was still in her handbag.

Vietcombank has stated that this was not the bank’s security fault. It said the card holder accessed a falsified website at, logged in and lost the password.

Ngo Tuan Anh, vice president of the Bach Khoa Antivirus Center (BKAV), the nation’s leading network security firm, said though the case still needs further investigation, it was a phishing attack. The system recorded all the transactions.

In phishing attacks, hackers send emails with falsified links to victims and tell victims to update information, if not, the victims’ accounts will be locked.

The links hackers send to victims look quite similar to real links, but the addresses must not be the same. When victims enter their personal information and PIN codes, the information will be transmitted to hackers.  Hackers then make remittance transactions. 

There is another way of carrying out attack. Hackers use a device, called a ‘skimmer’, to record information of ATM cards. When victims insert cards into ATMs to make transactions, the information will be recorded on the device.

Security experts confirmed that the attack was a phishing case, but also said the victim had accessed a fake website and lost a password.
Criminals will create the ATM cards with information exactly the same as the information they collect. After that, they can use ATM cards to make cash withdrawal transactions with the PIN codes they can find in cameras installed at ATM boxes. 

According to Anh, in Vietnam, not many phishing attacks have been reported, and the exact number has never been made public.

To avoid phishing, Anh said that card holders need to check if emails are sent from the banks which provide services. Hackers can only counterfeit the interface, but they cannot counterfeit addresses.

Anh also advised customers to type the addresses of links instead of clicking the links. If clicking the links, they may be driven to links which contain malware inserted by hackers.

When asked why hackers still could conduct phishing with the OTP (one time password which is sent directly to customers’ mobile phones), Anh said: “This is the problem Vietcombank needs to explain. However, technologically, hackers still can obtain OTP from customers, though this will be complicated to do.”



Experts suggest caution regarding investments in realty stocks

Real estate stocks have currently entered the medium-term recovery wave in the long-term downtrend, but the wave usually lasts three to six months.


HCMC mapping its technological needs, prowess


Seminar talks promoting African Continental Free Trade Area

VN to popularize personal digital-signature service

According to experts, personal digital signatures used for electronic transactions satisfy need for authentication of a user's identity. It will be an indispensable part in digital transformation and digital economy development.

VN businesses fret over worsening hardships by year-end

Vietnamese enterprises are facing extreme hardships, according to a report sent to the prime minister by the National Private Economic Development Research Board.

Many areas in Hanoi face severe water shortage

Many areas in Hanoi are facing a serious water shortage due to the surging demand during the prolonged hot weather.

Illegal 12-floor Phu Quoc hotel to be dismantled within next three months

Authorities in the southern island city of Phu Quoc have just asked the investor of a 12-storey hotel building that has been illegally built in Duong To Commune to dismantle their construction within three months.

Investors need to balance price, quality to succeed in social housing market

Investors who plan to participate in Viet Nam's social housing market in the future should balance selling price, construction quality and sustainability factors to succeed in the market, experts said.

Banks expect big change in charter capital in 2023

Charter capital of banks is expected to have a big change this year as four State-owned banks are considering an increase in capital while the State Bank of Viet Nam (SBV) has approved a capital hike for 21 private banks.

Local enterprises face tough times, survey reveals

Local enterprises were going through a particularly difficult situation, a survey conducted by the National Private Economic Development Research Board under the Government’s Advisory Council for Administrative Procedure Reform has revealed.

Market instabilities cause VN steel firms to adjust business plans

Many fluctuations in the domestic and foreign financial-economic markets have appeared, causing steel enterprises to adjust their business plans.

Some struggling projects start to post profits

The handling of 12 loss-making projects under the Ministry of Industry and Trade has seen improvements with some starting to earn profits or recovering production after dozens of years in stagnation.

Walmart consumes large volume of Vietnamese goods

Vietnam is currently among the top five countries that supply a large volume of commodities to the Walmart hypermarket chain, according to Sarah Thon, senior director of Global Government Affairs of Walmart.

Series of events scheduled to foster cashless payment in VN

A series of events and activities will be held under the 2023 Cashless Day to promote the adoption of non-cash payment and contribute to achieving the Government’s plans to drive Vietnam towards a cashless society.

Six cows killed in lightning strike in Son La

Six cows were killed in a lightning strike during heavy rain in the northern province of Son La on Friday.