VietNamNet would like to introduce the perspective of BKAV Technology Group’s CEO Nguyen Tu Quang, Vice Chairman of the Vietnam Software Association, and Chairman of VINASA's AI Development Committee on ChatGPT and AI applications.

Chatbot programs have been around for decades, but when we talk with those programs, we still recognize silly words that help us immediately know that it is a machine, not a human who talks with us. Actually, ChatGPT does an excellent job. The answers given by ChatGPT are like those given by real humans. Even if the content of knowledge is wrong, the words and expressions are exactly the same as humans. Where the knowledge is correct, the answer is excellent. Personally, I find it to be excellent!

Many people raise the question of how to behave with ChatGPT. By learning the nature of this chatbot program, I think that ChatGPT should be recognized as an effective tool to do the things it can do well. Specifically, some simple things that are repeated and shared a lot online can be done by better than humans do, so we are free to do other things. This is a transition period. With ChatGPT, people will do more creative and excellent things.

From the perspective of state management, my view is that the Government and management agencies need to set orientation for the use of AI as an effective tool in promoting socio-economic development. Today's AI tools simply mimic the work humans already do and share with each other. If we have the right direction to apply those tools properly, people will be liberated and transferred to more creative jobs that use AI tools. 

In Vietnam, AI has become an effective tool for socio-economic development in all fields. The Government has issued the National Strategy on Research, Development and Application of Artificial Intelligence to 2030. Most recently, the Ministry of Information and Communications has issued the Strategy for AI Application. This is an effective solution to bring AI into every corner of life, contributing to socio-economic development, improving efficiency and quality of life of every citizen.

In the coming time, state management agencies need to have policies to encourage the use of AI, such as applying the tools similar to ChatGPT to edit articles. At the same time, the Government should issue policies and regulations to ensure the correct use of AI tools.

Personally, I think the wave of ChatGPT is a good opportunity for Vietnam. The Vietnamese have a very suitable capacity for AI development. The proof is that ChatGPT's algorithm is based on the natural language processing algorithm seq2seq in which Le Viet Quoc has a decisive role.

Notably, the current ChatGPT tool has the limitation that it has a lot of wrong knowledge about Vietnamese history and culture. As the Chairman of the AI Development Committee of VINASA, I recommend that we perfect and upgrade AI chatbot solutions with data used for training is Vietnamese data, with knowledge of the history and culture of Vietnamese people, technology mastered by Vietnamese people.

Van Anh