online public services
Vietnam has marked an obvious advance in providing public services. Instead of going directly to state agencies for marriage, birth, land use right and temporary residence registration, people can now sit at home and follow procedures online.
Online public services have been prepared and are ready for people to use, but necessary procedures pose difficulties for many citizens.
The completion of the target of offering 100% of eligible public services online to the highest level 4 in 2021 is an important step to create momentum for a digital government in Vietnam.
Vietnam’s largest city has set a target of having 100% of administrative procedures provided online at level 3 and 4 on the city public service portal this year.
The Prime Minister has asked ministries, state agencies and provinces to focus their resources on increasing the rate of online public services to levels 3 and 4, and integrate their public services on the National Public Service Portal.
According to Minister of Information and Communication Nguyen Manh Hung, the second innovation is digital transformation. The Information and Communication Ministry has embarked on new missions, a new space and new energy.
The number of services provided via the National Public Service Portal has reached 2,700 after four new ones made debut on December 30, expected to help save 8 trillion VND (346.9 million USD) each year.
Ho Chi Minh City has set a target to provide 100 percent of public services online at level 4 by 2030. Level 4 is the highest level of online public services, which allows users to fill and submit forms, and pay fees online.
Over 1,000 administrative procedures, 3,893 out of 6,191 business conditions and 6,776 out of 9,926 categories of goods subject to specialized inspection have been simplified or removed in four years.
Prime Minister Nguyen Xuan Phuc has urged ministries and localities to have 30 per cent of their online public services reach level 4 by the end of this year.
The 43rd session of the National Assembly Standing Committee wrapped up in Hanoi on March 25 after three days of working.
An e-government evaluation system will be launched in July 2020.