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Công Ty TNHH Aeon Việt Nam

[AEON LONG BIÊN] Trưởng quầy Dịch vụ Khách hàng

Công Ty TNHH AEON Việt Nam - Chi nhánh Long Biên
Updated: 09/07/2024

Employment Information

Benefits

  • Insurance
  • Travel
  • Allowances
  • Uniform
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Annual Leave
  • Sport Club

Job Description

1.AEON Card activities
- Monitor money, all kind of voucher, promotional goods, promotion gift to make sure they are used properly and for right purposes.
- Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.
- Oversee the resolution of any arising issues regarding locker, VAT invoices and customer point scheme.
- Daily monitor and ensure all working tools and equipment of the section are adequate and in good conditions.
- Resolve customers’ complaints raised by subordinates.
-Monitor all kinds of AEON card section’s reports.

2.Manpower management
- Plan Monthly Division’s duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff’s attendance and attire.
- Approve duty roster, shift plan raised by Group Leader(s).
- Be responsible for Group Leader(s) and General Staff’s performance.
- Take part in recruitment & selection activities for Division’s staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit.

3.Rules and Regulations
- Follow all working procedures, the company’s policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.

4.Other duties
- Opening & closing Store.
- Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.

Job Requirement

  • Good communication skills.
  • Good command of verbal English
  • Have a polite, tactful and friendly attitude
  • Have good understanding of the needs of customers
  • Teamwork skill: Actively promote team work.
  • Service orientation: customer service minded
  • Leadership: Acting leadership by example.
  • Persuasion: Ability to persuade others in specific situations.
  • Computer literate: Word, Excel, Powerpoint
  • Reasoning ability: Ability to definite problems. Ability to solve 

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent
  • Salary: Competitive

Company Overview

Công Ty TNHH AEON Việt Nam - Chi nhánh Long Biên

https://www.aeon.com.vn/tuyen-dung/Company size: 2,500
AEON Việt Nam chúng tôi là nhà kinh doanh bán lẻ đến từ Nhật Bản với lịch sử hơn 260 năm. Năm 2012, AEON chính thức thành lập Công ty TNHH AEON Việt Nam...Detail

[AEON LONG BIÊN] Trưởng quầy Dịch vụ Khách hàng

Công Ty TNHH AEON Việt Nam - Chi nhánh Long Biên

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Công Ty TNHH AEON Việt Nam - Chi nhánh Long Biên

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[AEON LONG BIÊN] Trưởng quầy Dịch vụ Khách hàng

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Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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