Provide effective leadership to the IT team, fostering a collaborative and innovative work environment.
Conduct regular team meetings, set objectives, and monitor progress towards goals.
Foster professional development and skill enhancement within the team.
Software Deployment:
Guide clients through the planning, execution, and adoption of software solutions to enhance their business operations.
Helpdesk Support:
Manage the school helpdesk, providing timely and effective support to end-users.
Troubleshoot hardware, software, and network issues, escalating when necessary.
Develop and maintain a knowledge base to facilitate efficient issue resolution.
Infrastructure and Network Management:
Oversee the maintenance and upgrade of hardware and software systems.
Monitor and optimize network performance to ensure a reliable and secure IT environment.
Collaborate with vendors and service providers to procure necessary IT equipment and services.
Training and Documentation:
Develop and conduct training programs for end-users on relevant IT tools and systems.
Create and maintain documentation for IT processes, procedures, and troubleshooting guides.
Budget Management:
Contribute to the development of the IT budget and ensure cost-effective use of resources.
Monitor expenditures and identify opportunities for cost savings.
Job Requirement
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Proven experience in a leadership role within an IT environment, preferably in an educational setting.
Strong knowledge of school information systems and data management best practices.
Excellent problem-solving and communication skills.
Familiarity with helpdesk support processes and tools.
Experience in managing IT infrastructure and networks.
Ability to work collaboratively with diverse stakeholders.
Certifications such as ITIL, CompTIA A+, or relevant vendor certifications are a plus.
More Information
Degree:
Bachelor
Age:
Unlimited
Job type : Permanent
Salary:
Competitive
Company Overview
Canadian International SchoolContact person: People & Culture Division - Talent Acquisition Department
http://www.equest.vnCompany size: 5.000-9.999
EQuest Education Group is founded on 03 core principles, Innovation, Excellence, and Dedication, by a group of educators with background from the best...Detail
EQuest Education Group is founded on 03 core principles, Innovation, Excellence, and Dedication, by a group of educators with background from the best education systems in the world such as the U.S., the U.K., Germary, and Australia.
EQuest is currently one of the largest private education institutions in Vietnam with more than 362,000 students enrolled annually in our member schools, including K-12 schools, universities and vocational institutions, foreign language schools, as well as various Edtech platforms.
Since June 2022, EQuest and its member institutions, K12 and ESL&EdTech, are accredited by NCA CASI, NWAC, SACA CASI, accreditation divisions of Cognia (USA).
We commit to strengthening Vietnamese students’ competitiveness level and investing in the development of Vietnamese human capital. This is achieved by means of academic programs of international standards that guarantee a comprehensive educational foundation for students.
EQuest considers our people the most valuable asset and deciding factor in our organizational growth. We always welcome passionate candidates who wish to work in a professional and dynamic environment.
Talent Management is one of EQuest’s key strategies. We believe that an organization or a nation prospers only with effective talent utilization. It is impossible to compete internationally when our most talented individuals are idle as they wait for appointments or apply for jobs. Thus, we proactively seek and recruit talents and create favorable conditions to realize their full potentials.
With “The Quest for Excellence” as the motto, all EQuesters are encouraged and supported to participate in professional development training. We focus our talent development efforts, especially on implementing online and offsite training and seminars on a regular basis. In addition, our internal platform is utilized as a forum to share news updates, experiences, tips, or inspiring messages. All contents go through a rigorous curation and selection process to ensure both professional growth and wellbeing for each and every EQuester. With our aforementioned internal training practices, we hope to contribute to Vietnam’s elevation of human capital quality.