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Customer Service Executive

CÔNG TY TNHH NHA KHOA ELITE
Updated: 30/07/2024

Employment Information

Benefits

  • Insurance
  • Travel
  • Allowances
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Annual Leave

Job Description

• Schedule and track client appointments.

• Record and manage client medical records.

• Handle emergency situations and coordinate with relevant departments to provide solutions.

• Communicate promotions and company services to clients.

• Address and resolve client inquiries and complaints.

• Assist doctors in consulting with clients.

• Analyze client needs and propose business development ideas.

• Perform other tasks as required by the manager.

Reporting:

• Log daily tasks and report to the team leader.

• Prepare and review the next day's client appointments and treatments.

• Check client information in the customer care system.

• Manage client entries and exits.

Job Requirement

Requirements:

• Pleasant appearance, good communication skills, friendly, and enthusiastic.

• Proficient in English communication.

• Proficiency in Japanese is a plus

• Professional demeanor.

• Proficient in office computer applications.

• Good teamwork skills and ability to work under pressure.

• Knowledge and experience in dentistry are advantageous.

• At least 1 year of experience

Salary and Benefits:

• Salary: Negotiable based on competency and experience.

• Lunch allowance: 700,000 VND/month (after signing the labor contract).

• Quarterly KPI bonus (1,000,000 VND – 6,000,000 VND) if the clinic meets sales targets.

• Overtime pay according to legal regulations.

• Sundays, public holidays, and annual leave according to the law.

• Annual company trips (for employees officially employed for over 6 months).

• Bao Viet insurance for managers and employees with over 30 months of continuous service.

• Participation in training programs conducted by experts

More Information

  • Degree: Intermediate
  • Age: Unlimited
  • Job type : Permanent
  • Salary: Competitive

Company Overview

CÔNG TY TNHH NHA KHOA ELITE

75 Huỳnh Tịnh Của, Phường Võ Thị Sáu, Quận 3, Thành phố Hồ Chí Minh, Việt Nam

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Customer Service Executive

CÔNG TY TNHH NHA KHOA ELITE

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CÔNG TY TNHH NHA KHOA ELITE

Employment Information

Customer Service Executive

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Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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