Is responsible for the implementation of Revenue Manager methods in a dedicated hotel in order to maximize the turnover in accordance with hotel strategies, brand’s marketing and customer’s needs.
Is responsible for having all the revenue management processes in place in the hotel, he/she implements the GM’s strategy on daily basis, updates planning, quotes groups and alerts General Manager, when market deviates from strategy.
Is in charge of helping to reach and beat the operational turnover budget of the hotel.
Support the General Manager in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization;
MAIN RESPONSIBILITIES
Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team
Regularly checks the input and the quality of data (segmentation, denials tracking, etc);
Analyze the hotel performance as a basis for strategy decisions;
Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;
Analyze the contract performance (price, allotments, number of rooms sold, etc.) before decisions on renewals are taken;
Act as a support in the preparation of the annual revenue budget;
Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, STR ranking, price points, triggers, sales conditions, etc.) on the basis of the analysis done previously;
Calculate availability and minimum rate for the requests by using rate guideline;
Providing dynamic forecasts, compared to the strategy of the GM and budget;
Consult and implement daily the recommendations in inventory and distribution tools;
Implement and communicate on minimum stay, closed to arrival, up-selling;
Make recommendation for strategy changes in GDS in relation to day types, ideal mix, close limits, booking limits, to be able to react early to guest behavior changes (new events, etc.);
Optimize the distribution channels;
Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time;
Check regularly the implementation of the defined strategies (brand, place, hotel);
FUNCTIONAL LIAISONS
Hierarchical and functional: Director of Sales and Marketing of the hotel;
Functional: should have a close relationship with the Regional Revenue Manager/Online Distribution Manager. The contact persons of the support organization should coach the Hotel Revenue Manager and should be available for support;
FUNCTIONAL LIAISONS
Establish Effective Employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotels guest, clients, head of department and employees;
REPLACEMENT AND TEMPORARY MISSION:
To be flexible and willing when asked to fill in any areas where needed to help out in emergency or difficult circumstances as assigned or required by Management;
To be ready and responsible to perform any other duties as designated or required by Hotel Management from time to time;
This job description is subject to change in accordance with business requirements and may be viewed and updated as necessary
Job Requirement
Bachelor Degree/Diploma in Hospitality Management or Sales/Marketing preferred.
Additional work experience may substitute for degree
English Level: Highly articulate in English language, both written and spoken
MS office, functional software
Minimum of 3-5 years in Sales & Marketing related operations, of which at least 2 years-experience in similar position in a 5 stars establishment;
Extensive knowledge in pre-opening and post-opening sales & marketing operations;
Strong track record of sales & marketing experience and influence of respective regional market;
More Information
Degree:
Bachelor
Age:
Unlimited
Job type : Permanent
Probationary period: 02 months
Working time: Monday to Friday
Holidays: Weekend: Sat. & Sun + public holidays
Salary:
Competitive
Company Overview
OAKWOOD RESIDENCE SAIGONContact person: HR Team
www.the-ascott.comCompany size: 300
The Ascott Limited is a Singapore company that has grown to be the world's largest international serviced residence owner-operator. It has more than 22,000...Detail
The Ascott Limited is a Singapore company that has grown to be the world's largest international serviced residence owner-operator. It has more than 22,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as over 9,000 units which are under development, making a total of more than 32,000 units in over 200 properties. The company operates three award-winning brands – Ascott, Citadines and Somerset
SOMERSET is a serviced residence for executives and their families looking for work-life balance. It provides a warm and stylish home with recreational facilities, lifestyle activities and business support services. It is a place to get help to quickly settle into the city, make friends and share family experiences.