As a Sales Support Specialist, you'll play a vital role in supporting the sales team's efforts to acquire and retain customers. You'll be responsible for administrative tasks, order processing, customer service, and data management. Your strong organizational skills, attention to detail, and ability to collaborate effectively with others will be essential to your success.
Administrative Support: Provide administrative support to the sales team, including order processing, documentation, and data entry.
Customer Service: Respond to customer inquiries, resolve issues, and provide excellent customer service.
Salesforce CRM: Maintain accurate customer records in Salesforce CRM, ensuring data integrity and completeness.
Order Fulfillment: Coordinate with internal teams (operations, logistics) to ensure smooth order fulfillment and delivery.
Reporting: Prepare sales reports and presentations for internal and external stakeholders.