- To receive booking from shipper/ overseas agent and arrange booking to Shipping line/ Airline
- To communicate with shippers / agents to exchange shipment’s information and get approval from oversea agents and customers.
- To check the accuracy of information between booking and customer’s system.
- To send booking confirmation to Shipper
- To Coordinate with carriers/ Port/ Airlines/ Airport/ Co-loader/ Shippers/ KAM team to make sure shipments got smoothly handled.
- To key in all information and update status of shipments on systems as SOP instruction until shipments have been delivered to destinations.
- To submit AFR.
- To issue HB/L and submit SI to Shipping lines or issue HAWB and submit Shipping instruction to Airline for issuing MAWB, to issue debit note & credit note to the customer/ overseas agent
- To follow up SOP, company regulations for every account
- Finish daily / monthly/weekly updates/ report management as company regulations at proper accurate manner
- Other details will be discussed during the interview and during the work process.