Support Service Manager in new project implementation.
In charge of project daily operation, including: monitoring, importing, exporting and making required reports. Make sure the outputs are delivered as required in the SLAs.
Analyze projects errors on daily basis in order to have quick actions to improve project quality.
Gain sufficient project requirements and transfer the knowledge to related people through training.
Support/update project specification/business rules to relevant staffs/operators.
2. Others
Support Service Manager on daily tasks.
Backup for Service Manager or other Service Assistants when needed.
Make sure other tasks assigned by higher management are completed in good quality and delivered as committed.
Escalate to higher management for anything that is beyond authority or poses risks to the projects to the projects.
Job Requirement
*** Education:
Prefer College degree
German language (A2-B1)
*** Technical skills and experience:
At least 1 year of working experience as related position
Understanding of company business
Knowledge of IT is a plus
MS Office (Word, Excel, PowerPoint)
*** Soft-skills:
Negotiation skill
Problem solving
Communication and interpersonal skills.
Planning and analytical skill
Team working skill
*** Attribute:
Strong multi-tasking abilities
Good team player
Hardworking
Innovation and creativity
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Notes: “By applying for the job at SPS Vietnam, it is considered that Candidates agree to provide personal data for SPS Vietnam to process in accordance with the Terms and Conditions of personal data processing of candidates which are in line with Decree 13/2023/ND-CP on personal data protection.”
More Information
Age:
Unlimited
Job type : Permanent
Salary:
Competitive
Company Overview
SPS VietnamContact person: HR Department
https://www.spsglobal.comCompany size: 500-999
SPS Vietnam Ltd. Floor 8, Saigon ICT Tower, Quality Tech Solution Complex, District 12, Ho Chi Minh City. SPS is a leading technology-driven business...Detail
SPS Vietnam Ltd.
Floor 8, Saigon ICT Tower, Quality Tech Solution Complex, District 12, Ho Chi Minh City.
SPS is a leading technology-driven business transformation company. With our innovative Enterprise Workplace Solutions, we empower organizations to adopt hybrid work concepts to enhance productivity and flexibility. Our Technology Business Solutions bring together cutting-edge technology, deep vertical process expertise, and a diverse global workforce to support clients in their digital transformation journey and efficiently tackle their most complex challenges.
Headquartered in Zurich, Switzerland, SPS operates in more than 20 countries and focuses on clients in banking, insurance and health. SPS has more than 8,500 employees and is recognized with a world-class NPS by its global client base. We act with precision, connect people to the right information, and turn data into insights for better outcomes.
Discover how our dedicated team at SPS makes an impact that matters by visiting www.spsglobal.com.