● Assist in creating and customizing tour itineraries based on client preferences and needs.
● Coordinate with local suppliers, hotels, and service providers to ensure the smooth operation of tours.
● Handle client inquiries and provide prompt, professional responses.
● Manage bookings, reservations, and follow up on confirmations.
● Support the Senior Tour Operator & Manager in executing tours and events, including logistics, transportation, and activities.
● Monitor and update tour schedules, ensuring all services are delivered on time and to a high standard.
● Assist with administrative tasks, such as preparing travel documents and maintaining client databases.
● Maintain up-to-date knowledge of Vietnam’s travel destinations, cultural sites, and activities.
● Ensure compliance with SEA QUEEN TRAVEL & EVENTS' standards and values.