Job Description:
30% Account Management
50% Project Management
20% Media relation
Account Management
● Support account team to meet up with Clients to collect information, research, analyse, brainstorm and develop proposals sold out to Clients.
● Be the primary point of contact and build, maintain strong, long-lasting client relationships
● Help Clients through email, phone, presentations, screen-share and in-person meetings
● Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
● Generate accurate reports on the status of existing accounts and new business
● Build the action plan to approach new potential Clients & maintain the current ones.
● Forecast and track key account metrics
Project Management
● Coordinate internal resources and vendors for the flawless execution of projects
● Ensure that all projects are delivered on-time, within scope and within budget
● Ensure resource availability and allocation
● Develop a detailed project plan to track progress
● Measure project performance using appropriate systems, tools, and techniques
● Report and escalate to management as needed
● Perform risk management to minimise project risks
● Establish and maintain relationships with third parties/vendors
● Create and maintain comprehensive project documentation
Media Relation:
● Support Media Relation team to build up plan to accumulate and consolidate the media database
● Build relationships with key media contacts and identify opportunities to proactively pitch brand and corporate stories through media outlets as appropriate.