1. Student Housing Management:
- Oversee housing operations such as check-ins/outs, room assignments, and transitions to ensure a smooth experience for residents.
- Collaborate with faculty, staff, and student leaders to foster a dynamic and engaging community aligned with the organization’s mission.
- Manage day-to-day residence activities, address student needs through proactive education and support, and handle conflict resolution.
- Ensure that emergencies are managed according to established protocols.
- Plan and prepare for the transition to a new residence facility, including developing systems to accommodate a large number of students and managing the move from the current facility.
- Improve off-campus housing resources by providing guidance and developing support systems for rental options.
- Enhance maintenance management to ensure timely issue resolution.
- Residential Experience Improvement:
- Oversee and continuously improve the student residential experience by managing essential services like transportation, cleaning, and maintenance.
- Partner with insurance providers to ensure residents have appropriate coverage during their stay.
- Collaborate with wellness services to support students facing challenges while residing in the facilities.
- Act as the primary emergency contact and educate students about available emergency services.
- Program Development:
- Develop and manage initiatives that promote a safe, inclusive, and engaging residential community.
- Implement programs that integrate academic and social experiences, supporting lifelong learning and personal development.
- Create and promote programs that foster diversity, interpersonal skills, and effective communication.
- Design residential life programs for international and graduate students at new facilities.
- Disciplinary Management:
- Develop and enforce residential policies and procedures, ensuring they align with the student code of conduct.
- Record significant student interactions and policy violations, ensuring confidentiality.
- Provide necessary information regarding misconduct to relevant departments while maintaining confidentiality.
Additional Duties:
- Contribute to team efforts by adapting to new work requirements, exploring opportunities to enhance departmental services, and performing other assigned duties.